Staff
Management
Melissa McNeil
Service Manager
David Zaniewski
General Manager
Freddy Maldonado
Sales Manager
Gary Marin
Parts Director
Rodney Wilson, Sr.
Product Specialist
Dec 20, 2021
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH...
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!!
Aug 19, 2021
This is our 2nd vehicle purchased at Halterman's Toyota....
This is our 2nd vehicle purchased at Halterman's Toyota. Although we don't remember the salesperson who took care of us the first time, we will never forget Rodney.Wilson. He greeted us as we arrived & we were very lucky that Rodney was our salesperson. Not only was he professional and knowledgable, but kind and personable as well. He made us feel at ease and as though we were friends for years. We were told approximately when the car would arrive, and it came exactly on time. This dealership is reliable and great to deal with, but definitely ask for Rodney. You will not be disappointed.
Jul 17, 2021
Great place to purchase a car!! Our third purchase here!!...
Great place to purchase a car!! Our third purchase here!! We are very pleased! They made purchasing a car during the pandemic an easier experience.
Feb 24, 2021
What a fantastic individual. Rodney pulled out 2 models...
What a fantastic individual. Rodney pulled out 2 models w/ hesitation was extremely knowledgeable. He really worked with us, my mom was extremely appreciative of his kindness, and patience. Thank you. See you soon
Dec 31, 2020
This is my third toyota from this dealership, i have...
This is my third toyota from this dealership, i have several Toyota dealerships closer. But Haltermans provide quick, honest, and competitive pricing. They will always work with you to fulfill your goals.
Melissa McNeil
Service Manager
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Jan 27, 2022
As always Excellent Service!!! Melissa always provides...
As always Excellent Service!!! Melissa always provides Excellent Customer Service and is prompt to help with any questions!!! Thank you so much!!!
Jan 22, 2021
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid....
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department.
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Nov 28, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Eric McNicholas
Product Specialist
Jul 31, 2022
Eric McNicholas did a great job helping me with the
Eric McNicholas did a great job helping me with the purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowledgeable about the car and walked me through the entire buying process. My family has made several purchases from him and I would highly recommend that you give him a call if you’re in the market for a car right now!
Jun 22, 2022
Eric was superb!
Eric was superb! He figured out what I wanted and called me immediately when he found a car that met all my requirements. In two hours, We had completed my purchase, and Eric had given us a thorough introduction to our new car. He was extremely professional! We will recommend him to all our family and friends!
May 07, 2022
Wonderful experience,Eric was a great help ,very polite
Wonderful experience,Eric was a great help ,very polite knowledgeable,patient,would recommend him to all new and undecided costumers;same great service and help from the financial department. Definitely will use their help for our next time when buying another car,best dealer in the area! Dan Raiciulescu
Oct 05, 2021
Sales Consultant ERIC Mc NICHOLAS WENT ABOVE & BEYOND IN...
Sales Consultant ERIC Mc NICHOLAS WENT ABOVE & BEYOND IN ASSISTING ME IN PURCHASING MY TOYOTA COROLLA. HE IS VERY PATIENT, POLITE, PLEASANT, KNOWLEDGEABLE & EFFICIENT. I WILL HIGHLY RECOMMEND BOTH ERIC & FINANCIE OFGICER TAMMY, TO MY FAMILY, FRIENDS, CO- WORKERS & THE PUBLIC AT LARGE. IT WAS A DELIGHTFUL PLEASURE DOING BUSINESS WITH HALTERMANS THROUGH THIS AWESOME TEAM GOD BLESS
Aug 20, 2021
Eric is a great salesman. He is very knowledgeable,...
Eric is a great salesman. He is very knowledgeable, patient and personable. He answered all the questions I had and continued to follow up after my car purchase to make sure I was happy. I would definitely recommend Eric and this dealership!! Everyone is so friendly.
Tammy Stoshick
Finance Manager
Dec 20, 2021
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH...
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!!
Nov 30, 2021
Freddie was haggle free, to the point and really helped...
Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand.
Sep 25, 2021
I bought 2 vehicles from Joe, very knowledgeable and...
I bought 2 vehicles from Joe, very knowledgeable and great guy to deal with. I highly recommend.
Aug 20, 2021
Eric is a great salesman. He is very knowledgeable,...
Eric is a great salesman. He is very knowledgeable, patient and personable. He answered all the questions I had and continued to follow up after my car purchase to make sure I was happy. I would definitely recommend Eric and this dealership!! Everyone is so friendly.
Jul 17, 2021
Great place to purchase a car!! Our third purchase here!!...
Great place to purchase a car!! Our third purchase here!! We are very pleased! They made purchasing a car during the pandemic an easier experience.
Nick Purpura
Customer Care Manager
Jul 31, 2022
Eric McNicholas did a great job helping me with the
Eric McNicholas did a great job helping me with the purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowledgeable about the car and walked me through the entire buying process. My family has made several purchases from him and I would highly recommend that you give him a call if you’re in the market for a car right now!
Mar 04, 2021
Nick is the best. He definitely made it happen for me!...
Nick is the best. He definitely made it happen for me! Told him what I wanted & what I was willing to put down & he came through!
Jan 05, 2021
Excellent. Nick was great. Explained everything. Will...
Excellent. Nick was great. Explained everything. Will come back again. Finance department fast and simple. Great choices on colors, great showroom, clean. Bathrooms clean and sanitized. Thank you
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Dec 03, 2020
As a 20 year old buying thir first car, I had a very...
As a 20 year old buying thir first car, I had a very great experience at Haltermans, and with Nick. Very satisfied and happy with my purchase, and Nick hooked me up with a nice 2021 Totoyota Corolla at a super affordable rate, and I am very happy and satisfied with everything I got, and Nick's service. Thank you very much! I will be returning and going here from now on, and I will be sure to refer people to here as well, and especially to Nick. Thank you Nick! Tammy was amazing as well in the Fiance department!
John Averett
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 13, 2020
Extremely helpful, polite and knowledgeable! He was very...
Extremely helpful, polite and knowledgeable! He was very thorough and transparent in his explanations. Very willing to work with you and save you the most money possible.
Sep 07, 2020
John was great, no pressure and worked to keep us within...
John was great, no pressure and worked to keep us within our budget. We will definitely refer him and Halterman's. Thank you so much
Sep 02, 2020
John was very helpful in getting me a good price and a...
John was very helpful in getting me a good price and a value for my trade when I purchased my Camry. He was professional and provided excellent customer service.
Jeremy Baker
Product Specialist
Jan 22, 2021
My husband and I just purchased a car from Halterman's...
My husband and I just purchased a car from Halterman's today. Our experience was wonderful and our salesman, Jeremy Baker, was exceptional! All our questions were answered in a timely manner and Jeremy was very friendly and knowlegeable. Tammy, Finance manager, was also very helpful and friendly. Great job Halterman's!
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Betsy Botsko
Service Scheduler
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Jul 01, 2019
Never Again
Sales girl was fine (Shes Gone) and I like the Service People, After that was a nightmare. I'll never buy from them again, We'll go to Newton Toyota or Koch Toyota!!
Lindsey Matlock
Customer Care Agent
Jul 31, 2022
Eric McNicholas did a great job helping me with the
Eric McNicholas did a great job helping me with the purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowledgeable about the car and walked me through the entire buying process. My family has made several purchases from him and I would highly recommend that you give him a call if you’re in the market for a car right now!
Jul 02, 2021
He was very attentive, patient, informative, and...
He was very attentive, patient, informative, and relatable. He was not the typical “pushy” salesman. I’d recommend him to anyone looking for a new Toyota.
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
James Molina
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
May 29, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
David Zaniewski
General Manager
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Dec 20, 2021
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH...
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!!
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Jul 25, 2020
Isabel was fantastic! The whole team worked together to...
Isabel was fantastic! The whole team worked together to make our experience wonderful! Junior was incredible to work with as well! The smiles are behind the masks!
Freddy Maldonado
Sales Manager
Nov 30, 2021
Freddie was haggle free, to the point and really helped...
Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand.
Dec 16, 2020
Management finance and Rodney went above and beyond for...
Management finance and Rodney went above and beyond for the experience of leasing a car. Everyone was professional and Rodney took the time to explain everything in car and made me feel safe in my new car. Excellent customer service fast and sufficient.
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Amanda Musarra
Assistant Service Manager
Dec 15, 2017
Worth Driving for
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
Nov 07, 2017
Fast,friendly,helpful
I was taken care of Quickly upon arrival the workers were fast friendly and helpful with all my questions And exceeded all my expectations I have always had a good experience with Toyota.
Mar 05, 2016
Great Service....... Horribly Annoying Telemarketers.
Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue to call. Very annoying.
Feb 19, 2016
Awesome people, awesome service. timely and knowledgeable.
Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Melissa who has been my favorite service person for years.
Oct 19, 2014
Like working with Family
Tues. 10/14/14 I stopped by to take a look at a 2013 Versa, that I had previously saw online while browsing the Halterman's website. Undecided and very worried about my far from perfect credit score. I sat down and talked with Steve Heller who was very inviting, he told me not to worry about my bad credit and that him and his team will do everything they can to find a bank willing to give me a loan. He also explained that they've gotten others with a lowwer score then mine approved for loans. Of caorse I thought to myself I heard this same tale before and still wasnt to sure of having them run my credit. So we took a look at the car which quickly changed my mind, but I still wasnt certain I'd be approved so I ask for a reschruled appointment. Came in Fri. 10/17/14 with pay stubs in hand ready to file application for a loan still having doubts. Next thing I know Steve calls Anthony Gonzalez over and they both begin working some "Haltermen" Magic. I had to leave for a while to go back to work but on my way out Steve called to me and says "the next time you walk into this office your leaving with your new car". I thought it was a little forward and early to be saying things as such, but 3 hrs. Later I received a call from Steve asking me when is the soonest I could get there. Not thinking to much about it I figured it was just to go and answer more question and or that they needed some more info to place applications. Steve says no I just needed your SS# and for you to come pick up your car. Amazed at the words that I heard, I quickly ran inside and asked my boss when was the soonest I could leave. Next thing I knew was with my mother on my way to pick up my car. I would like to Thank the Entire Halterman's Family for helping me and for being so welcoming with open arms. Thank you again Steve Heller hope to see you the future for my next car or maybe when I send my younger sister your way.
Smerlyn Mercado
Product Specialist
Nov 30, 2021
Freddie was haggle free, to the point and really helped...
Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand.
Jul 02, 2021
He was very attentive, patient, informative, and...
He was very attentive, patient, informative, and relatable. He was not the typical “pushy” salesman. I’d recommend him to anyone looking for a new Toyota.
Mar 16, 2020
The salesman that assisted us was more then we could ever...
The salesman that assisted us was more then we could ever ask for.Nothing but patience & excellent service.I hope we can continue doing business together.
Sep 20, 2019
Was magical!!
Smerlyn and Ganesh went above and beyond! Friendly, accommodating and enthusiastic. I felt like I was served! They turned nothing into something special!! Thank you!!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Shawn Ewer
Service Advisor
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Joseph Kowalski
Product Specialist
Sep 25, 2021
I bought 2 vehicles from Joe, very knowledgeable and...
I bought 2 vehicles from Joe, very knowledgeable and great guy to deal with. I highly recommend.
Frank Salerno
Parts Advisor
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Sales
Rodney Wilson, Sr.
Product Specialist
Eric McNicholas
Product Specialist
John Averett
Product Specialist
Jeremy Baker
Product Specialist
James Molina
Product Specialist
Smerlyn Mercado
Product Specialist
Joseph Kowalski
Product Specialist
Rodney Wilson, Sr.
Product Specialist
Dec 20, 2021
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH...
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!!
Aug 19, 2021
This is our 2nd vehicle purchased at Halterman's Toyota....
This is our 2nd vehicle purchased at Halterman's Toyota. Although we don't remember the salesperson who took care of us the first time, we will never forget Rodney.Wilson. He greeted us as we arrived & we were very lucky that Rodney was our salesperson. Not only was he professional and knowledgable, but kind and personable as well. He made us feel at ease and as though we were friends for years. We were told approximately when the car would arrive, and it came exactly on time. This dealership is reliable and great to deal with, but definitely ask for Rodney. You will not be disappointed.
Jul 17, 2021
Great place to purchase a car!! Our third purchase here!!...
Great place to purchase a car!! Our third purchase here!! We are very pleased! They made purchasing a car during the pandemic an easier experience.
Feb 24, 2021
What a fantastic individual. Rodney pulled out 2 models...
What a fantastic individual. Rodney pulled out 2 models w/ hesitation was extremely knowledgeable. He really worked with us, my mom was extremely appreciative of his kindness, and patience. Thank you. See you soon
Dec 31, 2020
This is my third toyota from this dealership, i have...
This is my third toyota from this dealership, i have several Toyota dealerships closer. But Haltermans provide quick, honest, and competitive pricing. They will always work with you to fulfill your goals.
Melissa McNeil
Service Manager
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Jan 27, 2022
As always Excellent Service!!! Melissa always provides...
As always Excellent Service!!! Melissa always provides Excellent Customer Service and is prompt to help with any questions!!! Thank you so much!!!
Jan 22, 2021
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid....
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department.
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Nov 28, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Eric McNicholas
Product Specialist
Jul 31, 2022
Eric McNicholas did a great job helping me with the
Eric McNicholas did a great job helping me with the purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowledgeable about the car and walked me through the entire buying process. My family has made several purchases from him and I would highly recommend that you give him a call if you’re in the market for a car right now!
Jun 22, 2022
Eric was superb!
Eric was superb! He figured out what I wanted and called me immediately when he found a car that met all my requirements. In two hours, We had completed my purchase, and Eric had given us a thorough introduction to our new car. He was extremely professional! We will recommend him to all our family and friends!
May 07, 2022
Wonderful experience,Eric was a great help ,very polite
Wonderful experience,Eric was a great help ,very polite knowledgeable,patient,would recommend him to all new and undecided costumers;same great service and help from the financial department. Definitely will use their help for our next time when buying another car,best dealer in the area! Dan Raiciulescu
Oct 05, 2021
Sales Consultant ERIC Mc NICHOLAS WENT ABOVE & BEYOND IN...
Sales Consultant ERIC Mc NICHOLAS WENT ABOVE & BEYOND IN ASSISTING ME IN PURCHASING MY TOYOTA COROLLA. HE IS VERY PATIENT, POLITE, PLEASANT, KNOWLEDGEABLE & EFFICIENT. I WILL HIGHLY RECOMMEND BOTH ERIC & FINANCIE OFGICER TAMMY, TO MY FAMILY, FRIENDS, CO- WORKERS & THE PUBLIC AT LARGE. IT WAS A DELIGHTFUL PLEASURE DOING BUSINESS WITH HALTERMANS THROUGH THIS AWESOME TEAM GOD BLESS
Aug 20, 2021
Eric is a great salesman. He is very knowledgeable,...
Eric is a great salesman. He is very knowledgeable, patient and personable. He answered all the questions I had and continued to follow up after my car purchase to make sure I was happy. I would definitely recommend Eric and this dealership!! Everyone is so friendly.
Tammy Stoshick
Finance Manager
Dec 20, 2021
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH...
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!!
Nov 30, 2021
Freddie was haggle free, to the point and really helped...
Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand.
Sep 25, 2021
I bought 2 vehicles from Joe, very knowledgeable and...
I bought 2 vehicles from Joe, very knowledgeable and great guy to deal with. I highly recommend.
Aug 20, 2021
Eric is a great salesman. He is very knowledgeable,...
Eric is a great salesman. He is very knowledgeable, patient and personable. He answered all the questions I had and continued to follow up after my car purchase to make sure I was happy. I would definitely recommend Eric and this dealership!! Everyone is so friendly.
Jul 17, 2021
Great place to purchase a car!! Our third purchase here!!...
Great place to purchase a car!! Our third purchase here!! We are very pleased! They made purchasing a car during the pandemic an easier experience.
Nick Purpura
Customer Care Manager
Jul 31, 2022
Eric McNicholas did a great job helping me with the
Eric McNicholas did a great job helping me with the purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowledgeable about the car and walked me through the entire buying process. My family has made several purchases from him and I would highly recommend that you give him a call if you’re in the market for a car right now!
Mar 04, 2021
Nick is the best. He definitely made it happen for me!...
Nick is the best. He definitely made it happen for me! Told him what I wanted & what I was willing to put down & he came through!
Jan 05, 2021
Excellent. Nick was great. Explained everything. Will...
Excellent. Nick was great. Explained everything. Will come back again. Finance department fast and simple. Great choices on colors, great showroom, clean. Bathrooms clean and sanitized. Thank you
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Dec 03, 2020
As a 20 year old buying thir first car, I had a very...
As a 20 year old buying thir first car, I had a very great experience at Haltermans, and with Nick. Very satisfied and happy with my purchase, and Nick hooked me up with a nice 2021 Totoyota Corolla at a super affordable rate, and I am very happy and satisfied with everything I got, and Nick's service. Thank you very much! I will be returning and going here from now on, and I will be sure to refer people to here as well, and especially to Nick. Thank you Nick! Tammy was amazing as well in the Fiance department!
John Averett
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 13, 2020
Extremely helpful, polite and knowledgeable! He was very...
Extremely helpful, polite and knowledgeable! He was very thorough and transparent in his explanations. Very willing to work with you and save you the most money possible.
Sep 07, 2020
John was great, no pressure and worked to keep us within...
John was great, no pressure and worked to keep us within our budget. We will definitely refer him and Halterman's. Thank you so much
Sep 02, 2020
John was very helpful in getting me a good price and a...
John was very helpful in getting me a good price and a value for my trade when I purchased my Camry. He was professional and provided excellent customer service.
Jeremy Baker
Product Specialist
Jan 22, 2021
My husband and I just purchased a car from Halterman's...
My husband and I just purchased a car from Halterman's today. Our experience was wonderful and our salesman, Jeremy Baker, was exceptional! All our questions were answered in a timely manner and Jeremy was very friendly and knowlegeable. Tammy, Finance manager, was also very helpful and friendly. Great job Halterman's!
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Betsy Botsko
Service Scheduler
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Jul 01, 2019
Never Again
Sales girl was fine (Shes Gone) and I like the Service People, After that was a nightmare. I'll never buy from them again, We'll go to Newton Toyota or Koch Toyota!!
Lindsey Matlock
Customer Care Agent
Jul 31, 2022
Eric McNicholas did a great job helping me with the
Eric McNicholas did a great job helping me with the purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowledgeable about the car and walked me through the entire buying process. My family has made several purchases from him and I would highly recommend that you give him a call if you’re in the market for a car right now!
Jul 02, 2021
He was very attentive, patient, informative, and...
He was very attentive, patient, informative, and relatable. He was not the typical “pushy” salesman. I’d recommend him to anyone looking for a new Toyota.
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
James Molina
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
May 29, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
David Zaniewski
General Manager
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Dec 20, 2021
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH...
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!!
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Jul 25, 2020
Isabel was fantastic! The whole team worked together to...
Isabel was fantastic! The whole team worked together to make our experience wonderful! Junior was incredible to work with as well! The smiles are behind the masks!
Freddy Maldonado
Sales Manager
Nov 30, 2021
Freddie was haggle free, to the point and really helped...
Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand.
Dec 16, 2020
Management finance and Rodney went above and beyond for...
Management finance and Rodney went above and beyond for the experience of leasing a car. Everyone was professional and Rodney took the time to explain everything in car and made me feel safe in my new car. Excellent customer service fast and sufficient.
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Amanda Musarra
Assistant Service Manager
Dec 15, 2017
Worth Driving for
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
Nov 07, 2017
Fast,friendly,helpful
I was taken care of Quickly upon arrival the workers were fast friendly and helpful with all my questions And exceeded all my expectations I have always had a good experience with Toyota.
Mar 05, 2016
Great Service....... Horribly Annoying Telemarketers.
Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue to call. Very annoying.
Feb 19, 2016
Awesome people, awesome service. timely and knowledgeable.
Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Melissa who has been my favorite service person for years.
Oct 19, 2014
Like working with Family
Tues. 10/14/14 I stopped by to take a look at a 2013 Versa, that I had previously saw online while browsing the Halterman's website. Undecided and very worried about my far from perfect credit score. I sat down and talked with Steve Heller who was very inviting, he told me not to worry about my bad credit and that him and his team will do everything they can to find a bank willing to give me a loan. He also explained that they've gotten others with a lowwer score then mine approved for loans. Of caorse I thought to myself I heard this same tale before and still wasnt to sure of having them run my credit. So we took a look at the car which quickly changed my mind, but I still wasnt certain I'd be approved so I ask for a reschruled appointment. Came in Fri. 10/17/14 with pay stubs in hand ready to file application for a loan still having doubts. Next thing I know Steve calls Anthony Gonzalez over and they both begin working some "Haltermen" Magic. I had to leave for a while to go back to work but on my way out Steve called to me and says "the next time you walk into this office your leaving with your new car". I thought it was a little forward and early to be saying things as such, but 3 hrs. Later I received a call from Steve asking me when is the soonest I could get there. Not thinking to much about it I figured it was just to go and answer more question and or that they needed some more info to place applications. Steve says no I just needed your SS# and for you to come pick up your car. Amazed at the words that I heard, I quickly ran inside and asked my boss when was the soonest I could leave. Next thing I knew was with my mother on my way to pick up my car. I would like to Thank the Entire Halterman's Family for helping me and for being so welcoming with open arms. Thank you again Steve Heller hope to see you the future for my next car or maybe when I send my younger sister your way.
Smerlyn Mercado
Product Specialist
Nov 30, 2021
Freddie was haggle free, to the point and really helped...
Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand.
Jul 02, 2021
He was very attentive, patient, informative, and...
He was very attentive, patient, informative, and relatable. He was not the typical “pushy” salesman. I’d recommend him to anyone looking for a new Toyota.
Mar 16, 2020
The salesman that assisted us was more then we could ever...
The salesman that assisted us was more then we could ever ask for.Nothing but patience & excellent service.I hope we can continue doing business together.
Sep 20, 2019
Was magical!!
Smerlyn and Ganesh went above and beyond! Friendly, accommodating and enthusiastic. I felt like I was served! They turned nothing into something special!! Thank you!!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Shawn Ewer
Service Advisor
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Joseph Kowalski
Product Specialist
Sep 25, 2021
I bought 2 vehicles from Joe, very knowledgeable and...
I bought 2 vehicles from Joe, very knowledgeable and great guy to deal with. I highly recommend.
Frank Salerno
Parts Advisor
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Internet
Nick Purpura
Customer Care Manager
Lindsey Matlock
Customer Care Agent
Kristen Quijano
Customer Care Agent
Rodney Wilson, Sr.
Product Specialist
Dec 20, 2021
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH...
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!!
Aug 19, 2021
This is our 2nd vehicle purchased at Halterman's Toyota....
This is our 2nd vehicle purchased at Halterman's Toyota. Although we don't remember the salesperson who took care of us the first time, we will never forget Rodney.Wilson. He greeted us as we arrived & we were very lucky that Rodney was our salesperson. Not only was he professional and knowledgable, but kind and personable as well. He made us feel at ease and as though we were friends for years. We were told approximately when the car would arrive, and it came exactly on time. This dealership is reliable and great to deal with, but definitely ask for Rodney. You will not be disappointed.
Jul 17, 2021
Great place to purchase a car!! Our third purchase here!!...
Great place to purchase a car!! Our third purchase here!! We are very pleased! They made purchasing a car during the pandemic an easier experience.
Feb 24, 2021
What a fantastic individual. Rodney pulled out 2 models...
What a fantastic individual. Rodney pulled out 2 models w/ hesitation was extremely knowledgeable. He really worked with us, my mom was extremely appreciative of his kindness, and patience. Thank you. See you soon
Dec 31, 2020
This is my third toyota from this dealership, i have...
This is my third toyota from this dealership, i have several Toyota dealerships closer. But Haltermans provide quick, honest, and competitive pricing. They will always work with you to fulfill your goals.
Melissa McNeil
Service Manager
Jul 25, 2022
Found a way to charge me for recall work, over $600, down
Found a way to charge me for recall work, over $600, down from $715 to soften the theft. $150 would have been reasonable, since I didn't bring it in for that work specifically, but that was the fix it needed. Then my Catalytic Convertor was stolen and the cabin ransacked since they leave the vehicles unlocked on at least two occasions I know of, and probably the whole time. On a previous occasion, during the pandemic, they completely failed to contact me, after the initial contact, twice meaning two separate people, failed to do so, for a parts sale. The GM refused to compensate me for damage done to the cabin and instead quoted me that they aren't responsible for any damages, in spite, of the fact that they did replace the Cat, and I hadn't step a foot inside to even see such a sign, which is just a crap policy to begin with. Check the Yelp reviews for a better sense of this dealership. Shawn Ewers couldn't complete a phone professional or basic manners, each call ended abruptly, without a "goodbye". Melissa McNeil was the only highlight, as she was the only star in this shockingly poor experience I had. I have everything well documented for those interested. David Zaniewski the GM didn't address my issues, and simply cherry picked the one's that suited him even though he wasn't witness to any of them. Good luck, if you choose to give them your business.
Jan 27, 2022
As always Excellent Service!!! Melissa always provides...
As always Excellent Service!!! Melissa always provides Excellent Customer Service and is prompt to help with any questions!!! Thank you so much!!!
Jan 22, 2021
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid....
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department.
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Nov 28, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Eric McNicholas
Product Specialist
Jul 31, 2022
Eric McNicholas did a great job helping me with the
Eric McNicholas did a great job helping me with the purchase of my first car. He got me financing that actually beat the rates of the banks and credit unions I had been shopping. He was extremely knowledgeable about the car and walked me through the entire buying process. My family has made several purchases from him and I would highly recommend that you give him a call if you’re in the market for a car right now!
Jun 22, 2022
Eric was superb!
Eric was superb! He figured out what I wanted and called me immediately when he found a car that met all my requirements. In two hours, We had completed my purchase, and Eric had given us a thorough introduction to our new car. He was extremely professional! We will recommend him to all our family and friends!
May 07, 2022
Wonderful experience,Eric was a great help ,very polite
Wonderful experience,Eric was a great help ,very polite knowledgeable,patient,would recommend him to all new and undecided costumers;same great service and help from the financial department. Definitely will use their help for our next time when buying another car,best dealer in the area! Dan Raiciulescu
Oct 05, 2021
Sales Consultant ERIC Mc NICHOLAS WENT ABOVE & BEYOND IN...
Sales Consultant ERIC Mc NICHOLAS WENT ABOVE & BEYOND IN ASSISTING ME IN PURCHASING MY TOYOTA COROLLA. HE IS VERY PATIENT, POLITE, PLEASANT, KNOWLEDGEABLE & EFFICIENT. I WILL HIGHLY RECOMMEND BOTH ERIC & FINANCIE OFGICER TAMMY, TO MY FAMILY, FRIENDS, CO- WORKERS & THE PUBLIC AT LARGE. IT WAS A DELIGHTFUL PLEASURE DOING BUSINESS WITH HALTERMANS THROUGH THIS AWESOME TEAM GOD BLESS
Aug 20, 2021
Eric is a great salesman. He is very knowledgeable,...
Eric is a great salesman. He is very knowledgeable, patient and personable. He answered all the questions I had and continued to follow up after my car purchase to make sure I was happy. I would definitely recommend Eric and this dealership!! Everyone is so friendly.
Tammy Stoshick
Finance Manager
Dec 20, 2021
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH...
I HAD A GREAT EXPERIENCE WITH HALTERMANS. I DEALT WITH RODNEY, DAVID AND TAMMY AND THEY WERE ALL VERY HELPFUL AND SUPER NICE. I DROVE FROM 10 HOURS AWAY SO THEY GOT ALL MY PAPER WORK DONE AND GOT ME OUT THE DOOR VERY QUICKLY. THE DEAALERSHIP IT SELF WAS VERY NICE AND CLEAN. I HIGHLY RECOMMEND ANYONE TO GO PURCHASE A VEHICLE FROM THEM. VERY HAPPY WITH MY PURCHASE!!!
Nov 30, 2021
Freddie was haggle free, to the point and really helped...
Freddie was haggle free, to the point and really helped me out! Appreciate his expertise! It was my first time purchasing a vehicle and he broke down the numbers for me to understand.
Sep 25, 2021
I bought 2 vehicles from Joe, very knowledgeable and...
I bought 2 vehicles from Joe, very knowledgeable and great guy to deal with. I highly recommend.
Aug 20, 2021
Eric is a great salesman. He is very knowledgeable,...
Eric is a great sa