Staff
Management
Ganesh Jagat
Sales Manager
Freddy Maldonado
Sales Manager
David Zaniewski
General Manager
Gary Sebring
Service Director
Rodney Wilson, Sr.
Product Specialist
Feb 24, 2021
What a fantastic individual. Rodney pulled out 2 models...
What a fantastic individual. Rodney pulled out 2 models w/ hesitation was extremely knowledgeable. He really worked with us, my mom was extremely appreciative of his kindness, and patience. Thank you. See you soon
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Dec 31, 2020
This is my third toyota from this dealership, i have...
This is my third toyota from this dealership, i have several Toyota dealerships closer. But Haltermans provide quick, honest, and competitive pricing. They will always work with you to fulfill your goals.
Dec 20, 2020
It was a great experience. Though i didnt plan to spend...
It was a great experience. Though i didnt plan to spend that much, during the process of purchase i felt happy and pushed my budget little more than expected
Dec 16, 2020
Management finance and Rodney went above and beyond for...
Management finance and Rodney went above and beyond for the experience of leasing a car. Everyone was professional and Rodney took the time to explain everything in car and made me feel safe in my new car. Excellent customer service fast and sufficient.
Melissa McNeil
Express Lube Manager
Jan 23, 2021
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid....
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department.
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Jul 20, 2019
Friendly and efficient.
As the title suggest friendly and efficient. The folks are always welcoming and eager to assist. The provide the necessary help in getting the proper service at the proper time. The work is executed efficiently limiting your wait time.
Jul 14, 2019
Great Service
Melissa is great! She is the only one who has been consistent and reliable with feedback and adhering to my request. She is my number one pick when I come for car service.
Tammy Stoshick
Finance Manager
Jan 27, 2021
Working with Isabel was the best experience. Right from...
Working with Isabel was the best experience. Right from the beginning she made me feel comfortable and never pushed me to make a decision. She is very knowledgeable. And I would recommend her to a first time Toyota buyer or someone that has purchased many Toyota’s. A+++
Jan 23, 2021
My husband and I just purchased a car from Halterman's...
My husband and I just purchased a car from Halterman's today. Our experience was wonderful and our salesman, Jeremy Baker, was exceptional! All our questions were answered in a timely manner and Jeremy was very friendly and knowlegeable. Tammy, Finance manager, was also very helpful and friendly. Great job Halterman's!
Jan 09, 2021
Staff was very knowledgeable and friendly. The price for...
Staff was very knowledgeable and friendly. The price for my trade in was very good. The finance department was very helpful. I would recommend haltermans
Dec 10, 2020
Rodney Wilson made the process of buying a new car go...
Rodney Wilson made the process of buying a new car go smoothly. It was a pleasure working with him. I always feel comfortable with no pressure at Halterman’s Toyota
Dec 03, 2020
As a 20 year old buying thir first car, I had a very...
As a 20 year old buying thir first car, I had a very great experience at Haltermans, and with Nick. Very satisfied and happy with my purchase, and Nick hooked me up with a nice 2021 Totoyota Corolla at a super affordable rate, and I am very happy and satisfied with everything I got, and Nick's service. Thank you very much! I will be returning and going here from now on, and I will be sure to refer people to here as well, and especially to Nick. Thank you Nick! Tammy was amazing as well in the Fiance department!
Eric McNicholas
Product Specialist
Mar 26, 2021
The best car buying experience I’ve had yet! Will not be...
The best car buying experience I’ve had yet! Will not be going anywhere else, and referring everyone to the best!! Thank you for my fave car!
Jan 13, 2021
If anyone is trying to buy a car, I would recommend...
If anyone is trying to buy a car, I would recommend Halterman’s Toyota to anyone! Their customer service is always on par. The salesman who helped me is named Eric, he’s a really great guy, he helped me get my new Camry & I’m enjoying it to the fullest!! He will take the time out of his day to make sure he listens to you & get exactly what you’re looking for. I am not disappointed at all, will definitely be coming back in the near future again!
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Sep 22, 2020
Great buying experience at Halterman’s. Eric and the...
Great buying experience at Halterman’s. Eric and the team did a fantastic job all the way through the transaction. I will definitely reach out to them when it’s time to purchase my next Toyota.
Aug 26, 2020
Just purchased vehicle for my daughter from Eric. He...
Just purchased vehicle for my daughter from Eric. He listened to what I was looking for and help me out.within my limit a beautiful Toyota RAV- 4 . I would recommended him to people I know. I will be return customer for sure. Thanks to Eric.
Nick Purpura
Customer Care Manager
Mar 04, 2021
Nick is the best. He definitely made it happen for me!...
Nick is the best. He definitely made it happen for me! Told him what I wanted & what I was willing to put down & he came through!
Jan 05, 2021
Excellent. Nick was great. Explained everything. Will...
Excellent. Nick was great. Explained everything. Will come back again. Finance department fast and simple. Great choices on colors, great showroom, clean. Bathrooms clean and sanitized. Thank you
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Dec 03, 2020
As a 20 year old buying thir first car, I had a very...
As a 20 year old buying thir first car, I had a very great experience at Haltermans, and with Nick. Very satisfied and happy with my purchase, and Nick hooked me up with a nice 2021 Totoyota Corolla at a super affordable rate, and I am very happy and satisfied with everything I got, and Nick's service. Thank you very much! I will be returning and going here from now on, and I will be sure to refer people to here as well, and especially to Nick. Thank you Nick! Tammy was amazing as well in the Fiance department!
Nov 18, 2020
This is my fourth purchase with Haltermanns and this is...
This is my fourth purchase with Haltermanns and this is by far the fastest buying experience Chris took really good care of us . GREAT JOB
Ganesh Jagat
Sales Manager
Jan 27, 2021
Working with Isabel was the best experience. Right from...
Working with Isabel was the best experience. Right from the beginning she made me feel comfortable and never pushed me to make a decision. She is very knowledgeable. And I would recommend her to a first time Toyota buyer or someone that has purchased many Toyota’s. A+++
Jan 23, 2021
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid....
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department.
Jan 05, 2021
The dealership was elegant, very clean and sanitized. It...
The dealership was elegant, very clean and sanitized. It was professional and comforting. My sales representative, Isabel Quiles, is excellent. She was super pleasant, very polite, very patient and extremely helpful.
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
John Averett
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 13, 2020
Extremely helpful, polite and knowledgeable! He was very...
Extremely helpful, polite and knowledgeable! He was very thorough and transparent in his explanations. Very willing to work with you and save you the most money possible.
Sep 08, 2020
John was great, no pressure and worked to keep us within...
John was great, no pressure and worked to keep us within our budget. We will definitely refer him and Halterman's. Thank you so much
Sep 02, 2020
John was very helpful in getting me a good price and a...
John was very helpful in getting me a good price and a value for my trade when I purchased my Camry. He was professional and provided excellent customer service.
Jeremy Baker
Product Specialist
Jan 23, 2021
My husband and I just purchased a car from Halterman's...
My husband and I just purchased a car from Halterman's today. Our experience was wonderful and our salesman, Jeremy Baker, was exceptional! All our questions were answered in a timely manner and Jeremy was very friendly and knowlegeable. Tammy, Finance manager, was also very helpful and friendly. Great job Halterman's!
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Betsy Botsko
Service Scheduler
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Jul 01, 2019
Never Again
Sales girl was fine (Shes Gone) and I like the Service People, After that was a nightmare. I'll never buy from them again, We'll go to Newton Toyota or Koch Toyota!!
Samantha Dudsak
Customer Care Agent
Sep 04, 2020
4 stars for Halterman’s.. just because it was my first...
4 stars for Halterman’s.. just because it was my first time there.. a relationship needs to be established to give An honest opinion.I never met management... Isabel was great( not pushy).. the process of buying a car is exhausting..
Jun 17, 2020
Every one at Halterman,,s was pleasant and courteous....
Every one at Halterman,,s was pleasant and courteous. This was the second new Mitsubishi we purchased at your dealership. I thought the fist time was the best dealer experience was very good but this time was even better. Eric was extremely helpful and very knowledgeable, and insightful he listened to what we were saying and helped us to feel confident in our decision. I never felt pressured, he was very patient and seemed to understand my needs and concerns, his respectful and professional manner made my car buying experience a real pleasure.
Jun 07, 2020
Great staff, very knowledgeable, very personable, and...
Great staff, very knowledgeable, very personable, and accommodating to the comfort of their customers. Bought from them today, just like I did with the previous vehicle, and would definitely come back again.
Feb 13, 2020
Samantha was really easy to talk to about what I wanted...
Samantha was really easy to talk to about what I wanted in a car. She was courteous and very professional and let me take all the time I needed to check out their vehicles. Hartman's was very easy going compared to previous shopping experiences. I would definitely return when I need another car.
Feb 03, 2020
all my expectations were met
Everyone I met was friendly, courteous and knowledgeable about Toyotas. I was fortunate to be served by a great team-Samantha, Fred, Bow-Tie-Mike, Tammy. The professionalism was in a class by itself and many decisions were made in my favor to assure that I drove out of the dealership in a safe, beautiful car that I was able to manage financially. My thanks to everyone that made my experience a very positive and enjoyable one.
James Molina
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
May 30, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
Lindsey Matlock
Customer Care Agent
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 05, 2020
Had a great experience. Very friendly and understanding,...
Had a great experience. Very friendly and understanding, not overwhelming at all. First time buying a car, and really made us feel comfortable and supported.
Nico Menichello
Collision Shop Supervisor
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Dec 20, 2019
Quality, honest and upfront with payment options and work...
Quality, honest and upfront with payment options and work process. I will recommend Nico and the Halterman’s collision center to friends and family . Thank you for making my 19 sienna look brand new again.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Freddy Maldonado
Sales Manager
Dec 16, 2020
Management finance and Rodney went above and beyond for...
Management finance and Rodney went above and beyond for the experience of leasing a car. Everyone was professional and Rodney took the time to explain everything in car and made me feel safe in my new car. Excellent customer service fast and sufficient.
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 03, 2020
My experience from sales to finance was the best I've...
My experience from sales to finance was the best I've ever had at a dealership! Isabel was very kind and made the whole process as easy as possible! The finance manager was kind and funny, and respectful of where my payment needed to be! I would 100% recommend them!!!!
David Zaniewski
General Manager
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Jul 25, 2020
Isabel was fantastic! The whole team worked together to...
Isabel was fantastic! The whole team worked together to make our experience wonderful! Junior was incredible to work with as well! The smiles are behind the masks!
Nov 22, 2019
Eric was very helpful.As soon as we approached the...
Eric was very helpful.As soon as we approached the building he welcomed us very gracefully.He offered us the best options without any pressure.
Oct 23, 2019
Terrible dealership
Incompetent from the quick lube, to the body shop. To the management. Took vehicle in for “Toyota care” that comes with the vehicle I purchased there new. They put it of the lift incorrectly and damaged the driver rocker panel. They also double gasketed the oil filter, spilled oil all over the bottom skid plate, did not clean it. Tracked oil inside my car and the service advisor BRIAN DIPASQUALE lied to my face and said they had an accident and that that cleaned it all They didn’t clean any, when I got my my house there was fresh oil on my paved driveway Wrote a bad survey and then the GM David contacted me. Said they would do a LEVEL 3 detailing which includes inside cleaning and outside polishing and to fix the rocker panel. He would need to see the car in person. David, the service manager and a technician lifted the car on their lift. Had problems getting the lift to line up under the car, and had to move the vehicle to a different lift. The problem lift lines up perfectly with the damaged rocker panels..the service manager had the audacity to say he didn’t know if the damage was caused there! Unbelievable They ended up ordering the rocker panel they damaged and scheduled the installation for a week later, Monday and they would get me a rental Fine, I showed up Monday and they didn’t have the rental ready, finally rented a car from enterprise and was on my way Picked the car up Tuesday in the pouring rain, took the car home in the rain, parked it and drove to work the next morning. Let the car dry Wednesday and decided to take a look at their work. Did an excellent job on the rocker panel so I looked at the rest of the car There is a spot of clear coat missing from the hood.. Call David the general manager immediately after noticing and he said he needed to look Brought the car within 15 minutes of our phone call The service manager comes out and says he has a picture of the damage. Alright well so do i He claims the damage was there before I dropped it off Denies that he looked at the car a few days prior. Lied Also stated the body guy “wiped the hood” and the “paint came off” Well which is it? Was the damage there before or came off wiping the hood? Keep in mine I purchased my vehicle here and they treat me like this. Unbelievable He states he believed I’m lying, in different words and that the damage was there. Way to contradict yourself Seems like they fixed their mistake once and will not accept responsibility during that repair This car is a year old and has paint hanging off the hood Terrible experience, habitually lying managers and will never be returning to this dealer in my life Will go to Kosh 33 for my new rav4 and tundra TRD pro Hopefully the right person reads this review and sends it to the right people, if that person exists at Haltermans that won’t push this second time screw up, under the rug.
Amanda Musarra
Assistant Service Manager
Dec 15, 2017
Worth Driving for
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
Nov 07, 2017
Fast,friendly,helpful
I was taken care of Quickly upon arrival the workers were fast friendly and helpful with all my questions And exceeded all my expectations I have always had a good experience with Toyota.
Mar 05, 2016
Great Service....... Horribly Annoying Telemarketers.
Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue to call. Very annoying.
Feb 19, 2016
Awesome people, awesome service. timely and knowledgeable.
Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Melissa who has been my favorite service person for years.
Oct 19, 2014
Like working with Family
Tues. 10/14/14 I stopped by to take a look at a 2013 Versa, that I had previously saw online while browsing the Halterman's website. Undecided and very worried about my far from perfect credit score. I sat down and talked with Steve Heller who was very inviting, he told me not to worry about my bad credit and that him and his team will do everything they can to find a bank willing to give me a loan. He also explained that they've gotten others with a lowwer score then mine approved for loans. Of caorse I thought to myself I heard this same tale before and still wasnt to sure of having them run my credit. So we took a look at the car which quickly changed my mind, but I still wasnt certain I'd be approved so I ask for a reschruled appointment. Came in Fri. 10/17/14 with pay stubs in hand ready to file application for a loan still having doubts. Next thing I know Steve calls Anthony Gonzalez over and they both begin working some "Haltermen" Magic. I had to leave for a while to go back to work but on my way out Steve called to me and says "the next time you walk into this office your leaving with your new car". I thought it was a little forward and early to be saying things as such, but 3 hrs. Later I received a call from Steve asking me when is the soonest I could get there. Not thinking to much about it I figured it was just to go and answer more question and or that they needed some more info to place applications. Steve says no I just needed your SS# and for you to come pick up your car. Amazed at the words that I heard, I quickly ran inside and asked my boss when was the soonest I could leave. Next thing I knew was with my mother on my way to pick up my car. I would like to Thank the Entire Halterman's Family for helping me and for being so welcoming with open arms. Thank you again Steve Heller hope to see you the future for my next car or maybe when I send my younger sister your way.
Smerlyn Mercado
Product Specialist
Mar 16, 2020
The salesman that assisted us was more then we could ever...
The salesman that assisted us was more then we could ever ask for.Nothing but patience & excellent service.I hope we can continue doing business together.
Sep 20, 2019
Was magical!!
Smerlyn and Ganesh went above and beyond! Friendly, accommodating and enthusiastic. I felt like I was served! They turned nothing into something special!! Thank you!!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Brian DiPasquale
Service Advisor
Aug 06, 2020
I’m giving Brian a shout out and many thanks for staying...
I’m giving Brian a shout out and many thanks for staying and fixing my van when it was time for him to go home. It was a day before I was going on vacation and they where really booked through even the weekend and they still managed to fix my vehicle knowing I was going on vacation.Thank you Halterman’s for hiring dedicated employees Domenica Robdau
Aug 04, 2020
Each time I visit toyota for service I'm always satisfied...
Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to Rodney Wilson.
Wayne Howe
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 29, 2020
All personnel involved from initial call to signing on...
All personnel involved from initial call to signing on dotted line within 3 hours, including 2 test drives! Excellent Service & vehicle! Second purchase for me and even better than first.
Brittany Thornhill
Customer Care Agent
Mar 04, 2021
Nick is the best. He definitely made it happen for me!...
Nick is the best. He definitely made it happen for me! Told him what I wanted & what I was willing to put down & he came through!
Oct 29, 2020
All personnel involved from initial call to signing on...
All personnel involved from initial call to signing on dotted line within 3 hours, including 2 test drives! Excellent Service & vehicle! Second purchase for me and even better than first.
Eli Rivera Perez
Service Advisor
Jul 24, 2020
Terrible service. DON'T BELIEVE PICK UP TIME! Takes hours...
Terrible service. DON'T BELIEVE PICK UP TIME! Takes hours longer than they tell you. Very disappointing. Not the first bad experience either. Won't return. Buying a car there was a much better experience surprisingly.
Kim Finkel
Billing Clerk
Gary Sebring
Service Director
Sales
Rodney Wilson, Sr.
Product Specialist
Eric McNicholas
Product Specialist
John Averett
Product Specialist
Jeremy Baker
Product Specialist
James Molina
Product Specialist
Smerlyn Mercado
Product Specialist
Wayne Howe
Product Specialist
David Cinnater
Product Specialist
Joseph Kowalski
Product Specialist
Rodney Wilson, Sr.
Product Specialist
Feb 24, 2021
What a fantastic individual. Rodney pulled out 2 models...
What a fantastic individual. Rodney pulled out 2 models w/ hesitation was extremely knowledgeable. He really worked with us, my mom was extremely appreciative of his kindness, and patience. Thank you. See you soon
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Dec 31, 2020
This is my third toyota from this dealership, i have...
This is my third toyota from this dealership, i have several Toyota dealerships closer. But Haltermans provide quick, honest, and competitive pricing. They will always work with you to fulfill your goals.
Dec 20, 2020
It was a great experience. Though i didnt plan to spend...
It was a great experience. Though i didnt plan to spend that much, during the process of purchase i felt happy and pushed my budget little more than expected
Dec 16, 2020
Management finance and Rodney went above and beyond for...
Management finance and Rodney went above and beyond for the experience of leasing a car. Everyone was professional and Rodney took the time to explain everything in car and made me feel safe in my new car. Excellent customer service fast and sufficient.
Melissa McNeil
Express Lube Manager
Jan 23, 2021
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid....
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department.
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Jul 20, 2019
Friendly and efficient.
As the title suggest friendly and efficient. The folks are always welcoming and eager to assist. The provide the necessary help in getting the proper service at the proper time. The work is executed efficiently limiting your wait time.
Jul 14, 2019
Great Service
Melissa is great! She is the only one who has been consistent and reliable with feedback and adhering to my request. She is my number one pick when I come for car service.
Tammy Stoshick
Finance Manager
Jan 27, 2021
Working with Isabel was the best experience. Right from...
Working with Isabel was the best experience. Right from the beginning she made me feel comfortable and never pushed me to make a decision. She is very knowledgeable. And I would recommend her to a first time Toyota buyer or someone that has purchased many Toyota’s. A+++
Jan 23, 2021
My husband and I just purchased a car from Halterman's...
My husband and I just purchased a car from Halterman's today. Our experience was wonderful and our salesman, Jeremy Baker, was exceptional! All our questions were answered in a timely manner and Jeremy was very friendly and knowlegeable. Tammy, Finance manager, was also very helpful and friendly. Great job Halterman's!
Jan 09, 2021
Staff was very knowledgeable and friendly. The price for...
Staff was very knowledgeable and friendly. The price for my trade in was very good. The finance department was very helpful. I would recommend haltermans
Dec 10, 2020
Rodney Wilson made the process of buying a new car go...
Rodney Wilson made the process of buying a new car go smoothly. It was a pleasure working with him. I always feel comfortable with no pressure at Halterman’s Toyota
Dec 03, 2020
As a 20 year old buying thir first car, I had a very...
As a 20 year old buying thir first car, I had a very great experience at Haltermans, and with Nick. Very satisfied and happy with my purchase, and Nick hooked me up with a nice 2021 Totoyota Corolla at a super affordable rate, and I am very happy and satisfied with everything I got, and Nick's service. Thank you very much! I will be returning and going here from now on, and I will be sure to refer people to here as well, and especially to Nick. Thank you Nick! Tammy was amazing as well in the Fiance department!
Eric McNicholas
Product Specialist
Mar 26, 2021
The best car buying experience I’ve had yet! Will not be...
The best car buying experience I’ve had yet! Will not be going anywhere else, and referring everyone to the best!! Thank you for my fave car!
Jan 13, 2021
If anyone is trying to buy a car, I would recommend...
If anyone is trying to buy a car, I would recommend Halterman’s Toyota to anyone! Their customer service is always on par. The salesman who helped me is named Eric, he’s a really great guy, he helped me get my new Camry & I’m enjoying it to the fullest!! He will take the time out of his day to make sure he listens to you & get exactly what you’re looking for. I am not disappointed at all, will definitely be coming back in the near future again!
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Sep 22, 2020
Great buying experience at Halterman’s. Eric and the...
Great buying experience at Halterman’s. Eric and the team did a fantastic job all the way through the transaction. I will definitely reach out to them when it’s time to purchase my next Toyota.
Aug 26, 2020
Just purchased vehicle for my daughter from Eric. He...
Just purchased vehicle for my daughter from Eric. He listened to what I was looking for and help me out.within my limit a beautiful Toyota RAV- 4 . I would recommended him to people I know. I will be return customer for sure. Thanks to Eric.
Nick Purpura
Customer Care Manager
Mar 04, 2021
Nick is the best. He definitely made it happen for me!...
Nick is the best. He definitely made it happen for me! Told him what I wanted & what I was willing to put down & he came through!
Jan 05, 2021
Excellent. Nick was great. Explained everything. Will...
Excellent. Nick was great. Explained everything. Will come back again. Finance department fast and simple. Great choices on colors, great showroom, clean. Bathrooms clean and sanitized. Thank you
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Dec 03, 2020
As a 20 year old buying thir first car, I had a very...
As a 20 year old buying thir first car, I had a very great experience at Haltermans, and with Nick. Very satisfied and happy with my purchase, and Nick hooked me up with a nice 2021 Totoyota Corolla at a super affordable rate, and I am very happy and satisfied with everything I got, and Nick's service. Thank you very much! I will be returning and going here from now on, and I will be sure to refer people to here as well, and especially to Nick. Thank you Nick! Tammy was amazing as well in the Fiance department!
Nov 18, 2020
This is my fourth purchase with Haltermanns and this is...
This is my fourth purchase with Haltermanns and this is by far the fastest buying experience Chris took really good care of us . GREAT JOB
Ganesh Jagat
Sales Manager
Jan 27, 2021
Working with Isabel was the best experience. Right from...
Working with Isabel was the best experience. Right from the beginning she made me feel comfortable and never pushed me to make a decision. She is very knowledgeable. And I would recommend her to a first time Toyota buyer or someone that has purchased many Toyota’s. A+++
Jan 23, 2021
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid....
Today I leased my 4th Rav4 from Halterman's, 2nd hybrid. Chris went out of his way to please & get me the deal I wanted. A pleasant buying experience from a dealer with an outstanding service department.
Jan 05, 2021
The dealership was elegant, very clean and sanitized. It...
The dealership was elegant, very clean and sanitized. It was professional and comforting. My sales representative, Isabel Quiles, is excellent. She was super pleasant, very polite, very patient and extremely helpful.
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
John Averett
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 13, 2020
Extremely helpful, polite and knowledgeable! He was very...
Extremely helpful, polite and knowledgeable! He was very thorough and transparent in his explanations. Very willing to work with you and save you the most money possible.
Sep 08, 2020
John was great, no pressure and worked to keep us within...
John was great, no pressure and worked to keep us within our budget. We will definitely refer him and Halterman's. Thank you so much
Sep 02, 2020
John was very helpful in getting me a good price and a...
John was very helpful in getting me a good price and a value for my trade when I purchased my Camry. He was professional and provided excellent customer service.
Jeremy Baker
Product Specialist
Jan 23, 2021
My husband and I just purchased a car from Halterman's...
My husband and I just purchased a car from Halterman's today. Our experience was wonderful and our salesman, Jeremy Baker, was exceptional! All our questions were answered in a timely manner and Jeremy was very friendly and knowlegeable. Tammy, Finance manager, was also very helpful and friendly. Great job Halterman's!
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Betsy Botsko
Service Scheduler
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Jul 01, 2019
Never Again
Sales girl was fine (Shes Gone) and I like the Service People, After that was a nightmare. I'll never buy from them again, We'll go to Newton Toyota or Koch Toyota!!
Samantha Dudsak
Customer Care Agent
Sep 04, 2020
4 stars for Halterman’s.. just because it was my first...
4 stars for Halterman’s.. just because it was my first time there.. a relationship needs to be established to give An honest opinion.I never met management... Isabel was great( not pushy).. the process of buying a car is exhausting..
Jun 17, 2020
Every one at Halterman,,s was pleasant and courteous....
Every one at Halterman,,s was pleasant and courteous. This was the second new Mitsubishi we purchased at your dealership. I thought the fist time was the best dealer experience was very good but this time was even better. Eric was extremely helpful and very knowledgeable, and insightful he listened to what we were saying and helped us to feel confident in our decision. I never felt pressured, he was very patient and seemed to understand my needs and concerns, his respectful and professional manner made my car buying experience a real pleasure.
Jun 07, 2020
Great staff, very knowledgeable, very personable, and...
Great staff, very knowledgeable, very personable, and accommodating to the comfort of their customers. Bought from them today, just like I did with the previous vehicle, and would definitely come back again.
Feb 13, 2020
Samantha was really easy to talk to about what I wanted...
Samantha was really easy to talk to about what I wanted in a car. She was courteous and very professional and let me take all the time I needed to check out their vehicles. Hartman's was very easy going compared to previous shopping experiences. I would definitely return when I need another car.
Feb 03, 2020
all my expectations were met
Everyone I met was friendly, courteous and knowledgeable about Toyotas. I was fortunate to be served by a great team-Samantha, Fred, Bow-Tie-Mike, Tammy. The professionalism was in a class by itself and many decisions were made in my favor to assure that I drove out of the dealership in a safe, beautiful car that I was able to manage financially. My thanks to everyone that made my experience a very positive and enjoyable one.
James Molina
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
May 30, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
Lindsey Matlock
Customer Care Agent
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 05, 2020
Had a great experience. Very friendly and understanding,...
Had a great experience. Very friendly and understanding, not overwhelming at all. First time buying a car, and really made us feel comfortable and supported.
Nico Menichello
Collision Shop Supervisor
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Dec 20, 2019
Quality, honest and upfront with payment options and work...
Quality, honest and upfront with payment options and work process. I will recommend Nico and the Halterman’s collision center to friends and family . Thank you for making my 19 sienna look brand new again.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Freddy Maldonado
Sales Manager
Dec 16, 2020
Management finance and Rodney went above and beyond for...
Management finance and Rodney went above and beyond for the experience of leasing a car. Everyone was professional and Rodney took the time to explain everything in car and made me feel safe in my new car. Excellent customer service fast and sufficient.
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 03, 2020
My experience from sales to finance was the best I've...
My experience from sales to finance was the best I've ever had at a dealership! Isabel was very kind and made the whole process as easy as possible! The finance manager was kind and funny, and respectful of where my payment needed to be! I would 100% recommend them!!!!
David Zaniewski
General Manager
Dec 31, 2020
The service were great really enjoy Mr. Wilson help me...
The service were great really enjoy Mr. Wilson help me out a lot and the same sales manager also look forward to seeing you guys again will definitely try to encourage friends and people to buy Cars at Halterman’s Toyota Hope everyone have a wonderful new year thanks for everything again really really appreciate everyone thank you again
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Jul 25, 2020
Isabel was fantastic! The whole team worked together to...
Isabel was fantastic! The whole team worked together to make our experience wonderful! Junior was incredible to work with as well! The smiles are behind the masks!
Nov 22, 2019
Eric was very helpful.As soon as we approached the...
Eric was very helpful.As soon as we approached the building he welcomed us very gracefully.He offered us the best options without any pressure.
Oct 23, 2019
Terrible dealership
Incompetent from the quick lube, to the body shop. To the management. Took vehicle in for “Toyota care” that comes with the vehicle I purchased there new. They put it of the lift incorrectly and damaged the driver rocker panel. They also double gasketed the oil filter, spilled oil all over the bottom skid plate, did not clean it. Tracked oil inside my car and the service advisor BRIAN DIPASQUALE lied to my face and said they had an accident and that that cleaned it all They didn’t clean any, when I got my my house there was fresh oil on my paved driveway Wrote a bad survey and then the GM David contacted me. Said they would do a LEVEL 3 detailing which includes inside cleaning and outside polishing and to fix the rocker panel. He would need to see the car in person. David, the service manager and a technician lifted the car on their lift. Had problems getting the lift to line up under the car, and had to move the vehicle to a different lift. The problem lift lines up perfectly with the damaged rocker panels..the service manager had the audacity to say he didn’t know if the damage was caused there! Unbelievable They ended up ordering the rocker panel they damaged and scheduled the installation for a week later, Monday and they would get me a rental Fine, I showed up Monday and they didn’t have the rental ready, finally rented a car from enterprise and was on my way Picked the car up Tuesday in the pouring rain, took the car home in the rain, parked it and drove to work the next morning. Let the car dry Wednesday and decided to take a look at their work. Did an excellent job on the rocker panel so I looked at the rest of the car There is a spot of clear coat missing from the hood.. Call David the general manager immediately after noticing and he said he needed to look Brought the car within 15 minutes of our phone call The service manager comes out and says he has a picture of the damage. Alright well so do i He claims the damage was there before I dropped it off Denies that he looked at the car a few days prior. Lied Also stated the body guy “wiped the hood” and the “paint came off” Well which is it? Was the damage there before or came off wiping the hood? Keep in mine I purchased my vehicle here and they treat me like this. Unbelievable He states he believed I’m lying, in different words and that the damage was there. Way to contradict yourself Seems like they fixed their mistake once and will not accept responsibility during that repair This car is a year old and has paint hanging off the hood Terrible experience, habitually lying managers and will never be returning to this dealer in my life Will go to Kosh 33 for my new rav4 and tundra TRD pro Hopefully the right person reads this review and sends it to the right people, if that person exists at Haltermans that won’t push this second time screw up, under the rug.
Amanda Musarra
Assistant Service Manager
Dec 15, 2017
Worth Driving for
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
Nov 07, 2017
Fast,friendly,helpful
I was taken care of Quickly upon arrival the workers were fast friendly and helpful with all my questions And exceeded all my expectations I have always had a good experience with Toyota.
Mar 05, 2016
Great Service....... Horribly Annoying Telemarketers.
Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue to call. Very annoying.
Feb 19, 2016
Awesome people, awesome service. timely and knowledgeable.
Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Melissa who has been my favorite service person for years.
Oct 19, 2014
Like working with Family
Tues. 10/14/14 I stopped by to take a look at a 2013 Versa, that I had previously saw online while browsing the Halterman's website. Undecided and very worried about my far from perfect credit score. I sat down and talked with Steve Heller who was very inviting, he told me not to worry about my bad credit and that him and his team will do everything they can to find a bank willing to give me a loan. He also explained that they've gotten others with a lowwer score then mine approved for loans. Of caorse I thought to myself I heard this same tale before and still wasnt to sure of having them run my credit. So we took a look at the car which quickly changed my mind, but I still wasnt certain I'd be approved so I ask for a reschruled appointment. Came in Fri. 10/17/14 with pay stubs in hand ready to file application for a loan still having doubts. Next thing I know Steve calls Anthony Gonzalez over and they both begin working some "Haltermen" Magic. I had to leave for a while to go back to work but on my way out Steve called to me and says "the next time you walk into this office your leaving with your new car". I thought it was a little forward and early to be saying things as such, but 3 hrs. Later I received a call from Steve asking me when is the soonest I could get there. Not thinking to much about it I figured it was just to go and answer more question and or that they needed some more info to place applications. Steve says no I just needed your SS# and for you to come pick up your car. Amazed at the words that I heard, I quickly ran inside and asked my boss when was the soonest I could leave. Next thing I knew was with my mother on my way to pick up my car. I would like to Thank the Entire Halterman's Family for helping me and for being so welcoming with open arms. Thank you again Steve Heller hope to see you the future for my next car or maybe when I send my younger sister your way.
Smerlyn Mercado
Product Specialist
Mar 16, 2020
The salesman that assisted us was more then we could ever...
The salesman that assisted us was more then we could ever ask for.Nothing but patience & excellent service.I hope we can continue doing business together.
Sep 20, 2019
Was magical!!
Smerlyn and Ganesh went above and beyond! Friendly, accommodating and enthusiastic. I felt like I was served! They turned nothing into something special!! Thank you!!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Brian DiPasquale
Service Advisor
Aug 06, 2020
I’m giving Brian a shout out and many thanks for staying...
I’m giving Brian a shout out and many thanks for staying and fixing my van when it was time for him to go home. It was a day before I was going on vacation and they where really booked through even the weekend and they still managed to fix my vehicle knowing I was going on vacation.Thank you Halterman’s for hiring dedicated employees Domenica Robdau
Aug 04, 2020
Each time I visit toyota for service I'm always satisfied...
Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to Rodney Wilson.
Wayne Howe
Product Specialist
Dec 16, 2020
Very good salesman knows what he is talking about sold me...
Very good salesman knows what he is talking about sold me a very nice truck paper work was very easy all the people were very nice ☺️
Oct 29, 2020
All personnel involved from initial call to signing on...
All personnel involved from initial call to signing on dotted line within 3 hours, including 2 test drives! Excellent Service & vehicle! Second purchase for me and even better than first.
Brittany Thornhill
Customer Care Agent
Mar 04, 2021
Nick is the best. He definitely made it happen for me!...
Nick is the best. He definitely made it happen for me! Told him what I wanted & what I was willing to put down & he came through!
Oct 29, 2020
All personnel involved from initial call to signing on...
All personnel involved from initial call to signing on dotted line within 3 hours, including 2 test drives! Excellent Service & vehicle! Second purchase for me and even better than first.
Eli Rivera Perez
Service Advisor
Jul 24, 2020
Terrible service. DON'T BELIEVE PICK UP TIME! Takes hours...
Terrible service. DON'T BELIEVE PICK UP TIME! Takes hours longer than they tell you. Very disappointing. Not the first bad experience either. Won't return. Buying a car there was a much better experience surprisingly.
Kim Finkel
Billing Clerk