Staff
Management
Ganesh Jagat
Sales Manager
Freddy Maldonado
Sales Manager
David Zaniewski
General Manager
Gary Sebring
Service Director
Rodney Wilson, Sr.
Product Specialist
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Nov 29, 2020
Rodney was awesome with getting me into a new 2021...
Rodney was awesome with getting me into a new 2021 4Runner. I was in and out the dealer in under two hours. Amazing !!! Very professional. Thanks again.
Nov 22, 2020
Halterman's is simply the best dealership around. I had...
Halterman's is simply the best dealership around. I had been to others, but had to come back here for their superb service. Highly recommend! Rodney whom is an awesome sales rep, went the extra mile to help me get into the RAV 4 that I wanted, and worked out a great deal for my trade in. Tammy in finance was also a pleasure to work with. I feel they truly care about their customers and I would gladly return and hopefully recommend some friends to come here. Like the sign says, "You're gonna like it here!" I sure did, and think others will too! I wanna say Happy Holidays to the staff, and thanks again for my beautiful RAV 4! 😊
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 04, 2020
Each time I visit toyota for service I'm always satisfied...
Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to Rodney Wilson.
Melissa McNeil
Express Lube Manager
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Jul 20, 2019
Friendly and efficient.
As the title suggest friendly and efficient. The folks are always welcoming and eager to assist. The provide the necessary help in getting the proper service at the proper time. The work is executed efficiently limiting your wait time.
Jul 14, 2019
Great Service
Melissa is great! She is the only one who has been consistent and reliable with feedback and adhering to my request. She is my number one pick when I come for car service.
Jul 12, 2019
Quick Diagnosis, Repair and Out
A spontaneous visit for a dashboard light was diagnosed and repaired within a hour. Covered by warranty the part was at no cost. Our customer repair reception was friendly and welcome, even without a scheduled appt. Quick, easy, warm reception.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Eric McNicholas
Product Specialist
Sep 22, 2020
Great buying experience at Halterman’s. Eric and the...
Great buying experience at Halterman’s. Eric and the team did a fantastic job all the way through the transaction. I will definitely reach out to them when it’s time to purchase my next Toyota.
Aug 26, 2020
Just purchased vehicle for my daughter from Eric. He...
Just purchased vehicle for my daughter from Eric. He listened to what I was looking for and help me out.within my limit a beautiful Toyota RAV- 4 . I would recommended him to people I know. I will be return customer for sure. Thanks to Eric.
Aug 19, 2020
Eric was such a great help on this day that I got my very...
Eric was such a great help on this day that I got my very first brand new car. It was exactly what I was looking for & im not disappointed at all! Ever since the Camry came out it has been my dream car, & I really appreciate & thank Eric for making this possible & taking the time to attend & listen to what I was looking for in a vehicle!! I asked for a black interior car, & I got a black interior car!!! I would recommend Eric to anybody who is looking for a car. He’s very friendly & easy to talk to! Even when you don’t think he understands you, he does! Most importantly, Eric helped me find a car that fit my budget just as I asked! Thank you Eric!
Aug 17, 2020
Eric has a great attitude and was very attentive to...
Eric has a great attitude and was very attentive to features I desired in a car. I would be happy to work with him again.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Tammy Stoshick
Finance Manager
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Nov 22, 2020
Halterman's is simply the best dealership around. I had...
Halterman's is simply the best dealership around. I had been to others, but had to come back here for their superb service. Highly recommend! Rodney whom is an awesome sales rep, went the extra mile to help me get into the RAV 4 that I wanted, and worked out a great deal for my trade in. Tammy in finance was also a pleasure to work with. I feel they truly care about their customers and I would gladly return and hopefully recommend some friends to come here. Like the sign says, "You're gonna like it here!" I sure did, and think others will too! I wanna say Happy Holidays to the staff, and thanks again for my beautiful RAV 4! 😊
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
Oct 07, 2020
Everyone took their time to get me into the vehicle I...
Everyone took their time to get me into the vehicle I wanted. Night and day compared to my last 2 visits to a ford dealership. I will be sticking with Toyota from now on.
Chris DeLeo
Product Specialist
Nov 18, 2020
This is my fourth purchase with Haltermanns and this is...
This is my fourth purchase with Haltermanns and this is by far the fastest buying experience Chris took really good care of us . GREAT JOB
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Sep 27, 2020
Just like family Heaven sent....Just like family kind...
Just like family Heaven sent....Just like family kind and caring and loving 🥰 The salesman Chris was like a big brother to me that’s what people need these days
Sep 24, 2020
110% satisfied with our purchase!! I can't thank Chris D....
110% satisfied with our purchase!! I can't thank Chris D. enough for taking the time to help us & getting us in a brand new vehicle. He was super helpful & had such a great and friendly personality. It definitely made our car buying experience a hundred times easier and comfortable. I will definitely be recommending Chris & Halterman's to many!!
Sep 08, 2020
This company was great sales associate we dealt with...
This company was great sales associate we dealt with Chris Deleo was amazing very helpful work with you was very patient so thank you for being patient for us it was great working with you the car is great we love it thank you
Nick Purpura
Product Specialist
Nov 18, 2020
This is my fourth purchase with Haltermanns and this is...
This is my fourth purchase with Haltermanns and this is by far the fastest buying experience Chris took really good care of us . GREAT JOB
Aug 22, 2020
This was the best experience of us pursuing a new...
This was the best experience of us pursuing a new vehicle. Nick Purpura was helpful and quick from the moment we arrived to us pulling out in our new vehicle. I could ask for a better rep to help us or experience. Thank you toyota and Nick!!!
Aug 19, 2020
Nick was exceptional with his energy level,...
Nick was exceptional with his energy level, professionalism, and knowledge of the 2013 Yaris that my son purchased as his first vehicle. He even came into the dealership from his day off just to accommodate our visit to finalize the purchase. Thanks Nick!!
Aug 10, 2020
Nick is extremely knowledgeable, helpful, and thorough. I...
Nick is extremely knowledgeable, helpful, and thorough. I highly recommend him. He answered every question I had. He also came in on his day off to go over all of the features in my new car.
Aug 08, 2020
My first car in pennyslvania
Normally, I get my vehicles at home in new york but because of corona virus I got my new lease at haltermans and Nick and Junior really made it easy and were very patient with me and my wife as she checked everything to make sure we got a good deal i will be getting my leases from haltermans now
Isabel Quiles
Product Specialist
Nov 23, 2020
I don't know where to begin, but here we go. I use to...
I don't know where to begin, but here we go. I use to have my older model serviced at Haltermans Toyota. I was so distraught over the passing of my baby (my dachshund Scoobie). There was a slightly older receptionist who leaned over and gave me a gift I will never forget (Keychain of a dachshund). I will never forget my personal experience. They are not just a company but a great place to do business with.
Nov 14, 2020
Thank you Isabel for helping me with getting the both of...
Thank you Isabel for helping me with getting the both of the cars that I wanted. You’re very helpful and I will recommend you to anyone that I know who is looking into buying a car. Thank you for your time. Ashly brea
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 22, 2020
I love Isabel, she is very professional, sweet, speaks...
I love Isabel, she is very professional, sweet, speaks Spanish for those people that don't speak English, she always do her best to helps her customers and work with your budget.
Oct 20, 2020
She is a very professional person and she knows how sale...
She is a very professional person and she knows how sale and help customers .She is always respond any question and very enthusiastic person .we are happy with her.
John Averett
Product Specialist
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 13, 2020
Extremely helpful, polite and knowledgeable! He was very...
Extremely helpful, polite and knowledgeable! He was very thorough and transparent in his explanations. Very willing to work with you and save you the most money possible.
Sep 08, 2020
John was great, no pressure and worked to keep us within...
John was great, no pressure and worked to keep us within our budget. We will definitely refer him and Halterman's. Thank you so much
Sep 02, 2020
John was very helpful in getting me a good price and a...
John was very helpful in getting me a good price and a value for my trade when I purchased my Camry. He was professional and provided excellent customer service.
Aug 30, 2020
John was great. As soon as we walked in he came up and...
John was great. As soon as we walked in he came up and asked what we were interested in. Showed us the car explained the features and let us test drive it. John was very helpful in getting us the best price possible. It was very fast and easy. I highly recommend John for your next car purchase!!!
Ganesh Jagat
Sales Manager
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 07, 2020
Everyone took their time to get me into the vehicle I...
Everyone took their time to get me into the vehicle I wanted. Night and day compared to my last 2 visits to a ford dealership. I will be sticking with Toyota from now on.
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Jeremy Baker
Product Specialist
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Sep 03, 2020
Jeremy was amazing, friendly, patient, professional....
Jeremy was amazing, friendly, patient, professional. Overall a pleasure to do business with. Additionally I really appreciated the cleanliness of the dealer and people wearing masks, most other dealers did not do this.
Aug 28, 2020
Excellent help. Fast and efficient. He did not pressure...
Excellent help. Fast and efficient. He did not pressure us. Very helpfull. He knows his cars. Jeremy answered all of our questions anout the car
Betsy Botsko
Customer Service
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Jul 01, 2019
Never Again
Sales girl was fine (Shes Gone) and I like the Service People, After that was a nightmare. I'll never buy from them again, We'll go to Newton Toyota or Koch Toyota!!
Jun 29, 2019
Team Work
I was in for the 25,000 service maintenance on my Toyota RAV4, handled respectfully and helpfully by Melissa in Service. I also scheduled an appointment for 4 new tires in 2 weeks with Melissa. While waiting in the lobby, I got to talking with Betsy in service office staff who was making coffee. I mentioned that I would like to extend my warranty to 45,000K, would that be possible? Brenda went to Melissa and they collaborated in helping me to extend my maintenance warranty through their teamwork. It was a win-win situation for all. All of the office staff and service people are friendly, helpful and sympathetic to the customer need and are willing to go the extra mile.
Samantha Dudsak
Customer Care Agent
Sep 04, 2020
4 stars for Halterman’s.. just because it was my first...
4 stars for Halterman’s.. just because it was my first time there.. a relationship needs to be established to give An honest opinion.I never met management... Isabel was great( not pushy).. the process of buying a car is exhausting..
Jun 17, 2020
Every one at Halterman,,s was pleasant and courteous....
Every one at Halterman,,s was pleasant and courteous. This was the second new Mitsubishi we purchased at your dealership. I thought the fist time was the best dealer experience was very good but this time was even better. Eric was extremely helpful and very knowledgeable, and insightful he listened to what we were saying and helped us to feel confident in our decision. I never felt pressured, he was very patient and seemed to understand my needs and concerns, his respectful and professional manner made my car buying experience a real pleasure.
Jun 07, 2020
Great staff, very knowledgeable, very personable, and...
Great staff, very knowledgeable, very personable, and accommodating to the comfort of their customers. Bought from them today, just like I did with the previous vehicle, and would definitely come back again.
Feb 13, 2020
Samantha was really easy to talk to about what I wanted...
Samantha was really easy to talk to about what I wanted in a car. She was courteous and very professional and let me take all the time I needed to check out their vehicles. Hartman's was very easy going compared to previous shopping experiences. I would definitely return when I need another car.
Feb 03, 2020
all my expectations were met
Everyone I met was friendly, courteous and knowledgeable about Toyotas. I was fortunate to be served by a great team-Samantha, Fred, Bow-Tie-Mike, Tammy. The professionalism was in a class by itself and many decisions were made in my favor to assure that I drove out of the dealership in a safe, beautiful car that I was able to manage financially. My thanks to everyone that made my experience a very positive and enjoyable one.
James Molina
Product Specialist
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
May 30, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
Jun 29, 2019
Convenient, fast and professional
Conveniently located dealership, professional staff, good facilities, pleasant employees, shuttle service, reasonable pricing. Easy to schedule appointments and communicate with staff members. Keep up good job!
Lindsey Matlock
Customer Care Agent
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 05, 2020
Had a great experience. Very friendly and understanding,...
Had a great experience. Very friendly and understanding, not overwhelming at all. First time buying a car, and really made us feel comfortable and supported.
Nico Menichello
Collision Shop Supervisor
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Dec 20, 2019
Quality, honest and upfront with payment options and work...
Quality, honest and upfront with payment options and work process. I will recommend Nico and the Halterman’s collision center to friends and family . Thank you for making my 19 sienna look brand new again.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Amanda Musarra
Assistant Service Manager
Aug 18, 2020
I made an appointment to have my 2016 Corolla recall...
I made an appointment to have my 2016 Corolla recall taken care of...in addition I asked to have the transmission looked at because we are having issues with it. We arrived half an hour before scheduled to drop off the car. The recall notice says it's a 4 hour repair. 27 hours later and counting I still haven't gotten word the car is ready. How long does it take to diagnose a transmission problem? When I called to find out the status of the car I'm told I have to pay a diagnostic fee of $115 upon pick up. The service advisor Maria insists she told me in advance of the fee. She didn't, but she wrote it on the service order which I didn't get a copy of. The reason I asked them to check transmission is there is a technical service bulletin (TSB) out for this model & year toyota for known transmission problems. Halterman's insists that my Corolla is not covered by this TSB. I asked to speak to the service manager Amanda, who to her credit waived the $115 diagnostic fee...just a note I have purchased 3 Rav4's from this dealer, as a longtime loyal toyota customer...my 1st was a 1980 Tercel, I think I deserve consideration from this dealer. I will have to consider this experience when my current lease expires...do I want to continue my relationship with Halterman's.
Dec 15, 2017
Worth Driving for
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
Nov 07, 2017
Fast,friendly,helpful
I was taken care of Quickly upon arrival the workers were fast friendly and helpful with all my questions And exceeded all my expectations I have always had a good experience with Toyota.
Mar 05, 2016
Great Service....... Horribly Annoying Telemarketers.
Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue to call. Very annoying.
Feb 19, 2016
Awesome people, awesome service. timely and knowledgeable.
Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Melissa who has been my favorite service person for years.
John Antigua
Finance Manager
Nov 29, 2020
Rodney was awesome with getting me into a new 2021...
Rodney was awesome with getting me into a new 2021 4Runner. I was in and out the dealer in under two hours. Amazing !!! Very professional. Thanks again.
Nov 23, 2020
I don't know where to begin, but here we go. I use to...
I don't know where to begin, but here we go. I use to have my older model serviced at Haltermans Toyota. I was so distraught over the passing of my baby (my dachshund Scoobie). There was a slightly older receptionist who leaned over and gave me a gift I will never forget (Keychain of a dachshund). I will never forget my personal experience. They are not just a company but a great place to do business with.
Oct 29, 2020
All personnel involved from initial call to signing on...
All personnel involved from initial call to signing on dotted line within 3 hours, including 2 test drives! Excellent Service & vehicle! Second purchase for me and even better than first.
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Freddy Maldonado
Sales Manager
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 03, 2020
My experience from sales to finance was the best I've...
My experience from sales to finance was the best I've ever had at a dealership! Isabel was very kind and made the whole process as easy as possible! The finance manager was kind and funny, and respectful of where my payment needed to be! I would 100% recommend them!!!!
Jul 18, 2020
Rodney was nice from the moment we sat down. It felt as...
Rodney was nice from the moment we sat down. It felt as if we knew him for years, family, did not feel as if I was speaking to a sales agent at all. He did his best to get me approved along with the manager Fred who knew what kind of vehicle I would love to walking me out and thanking US for coming. The best feeling ever was getting my keys to my first car!! Lindsey was amazing in the everyday detail until I arrived. And the finance person was also kind and very patient with some changes. Overall I am coming back soon! Highly recommend always. Thank you Rodney ! & Fred from the bronx!!!!!!! Maggie capellan
David Zaniewski
General Manager
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Jul 25, 2020
Isabel was fantastic! The whole team worked together to...
Isabel was fantastic! The whole team worked together to make our experience wonderful! Junior was incredible to work with as well! The smiles are behind the masks!
Nov 22, 2019
Eric was very helpful.As soon as we approached the...
Eric was very helpful.As soon as we approached the building he welcomed us very gracefully.He offered us the best options without any pressure.
Oct 23, 2019
Terrible dealership
Incompetent from the quick lube, to the body shop. To the management. Took vehicle in for “Toyota care” that comes with the vehicle I purchased there new. They put it of the lift incorrectly and damaged the driver rocker panel. They also double gasketed the oil filter, spilled oil all over the bottom skid plate, did not clean it. Tracked oil inside my car and the service advisor BRIAN DIPASQUALE lied to my face and said they had an accident and that that cleaned it all They didn’t clean any, when I got my my house there was fresh oil on my paved driveway Wrote a bad survey and then the GM David contacted me. Said they would do a LEVEL 3 detailing which includes inside cleaning and outside polishing and to fix the rocker panel. He would need to see the car in person. David, the service manager and a technician lifted the car on their lift. Had problems getting the lift to line up under the car, and had to move the vehicle to a different lift. The problem lift lines up perfectly with the damaged rocker panels..the service manager had the audacity to say he didn’t know if the damage was caused there! Unbelievable They ended up ordering the rocker panel they damaged and scheduled the installation for a week later, Monday and they would get me a rental Fine, I showed up Monday and they didn’t have the rental ready, finally rented a car from enterprise and was on my way Picked the car up Tuesday in the pouring rain, took the car home in the rain, parked it and drove to work the next morning. Let the car dry Wednesday and decided to take a look at their work. Did an excellent job on the rocker panel so I looked at the rest of the car There is a spot of clear coat missing from the hood.. Call David the general manager immediately after noticing and he said he needed to look Brought the car within 15 minutes of our phone call The service manager comes out and says he has a picture of the damage. Alright well so do i He claims the damage was there before I dropped it off Denies that he looked at the car a few days prior. Lied Also stated the body guy “wiped the hood” and the “paint came off” Well which is it? Was the damage there before or came off wiping the hood? Keep in mine I purchased my vehicle here and they treat me like this. Unbelievable He states he believed I’m lying, in different words and that the damage was there. Way to contradict yourself Seems like they fixed their mistake once and will not accept responsibility during that repair This car is a year old and has paint hanging off the hood Terrible experience, habitually lying managers and will never be returning to this dealer in my life Will go to Kosh 33 for my new rav4 and tundra TRD pro Hopefully the right person reads this review and sends it to the right people, if that person exists at Haltermans that won’t push this second time screw up, under the rug.
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
Brian DiPasquale
Service Advisor
Aug 06, 2020
I’m giving Brian a shout out and many thanks for staying...
I’m giving Brian a shout out and many thanks for staying and fixing my van when it was time for him to go home. It was a day before I was going on vacation and they where really booked through even the weekend and they still managed to fix my vehicle knowing I was going on vacation.Thank you Halterman’s for hiring dedicated employees Domenica Robdau
Aug 04, 2020
Each time I visit toyota for service I'm always satisfied...
Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to Rodney Wilson.
Maria Lopez
Service Advisor
Sep 12, 2020
Maria is very friendly, courteous and personable. She...
Maria is very friendly, courteous and personable. She was focused on making sure all my concerns were taken care of in a timely manner. She's an asset to the Service Dept. and to the dealership. I look forward to dealing with her again
Aug 18, 2020
I made an appointment to have my 2016 Corolla recall...
I made an appointment to have my 2016 Corolla recall taken care of...in addition I asked to have the transmission looked at because we are having issues with it. We arrived half an hour before scheduled to drop off the car. The recall notice says it's a 4 hour repair. 27 hours later and counting I still haven't gotten word the car is ready. How long does it take to diagnose a transmission problem? When I called to find out the status of the car I'm told I have to pay a diagnostic fee of $115 upon pick up. The service advisor Maria insists she told me in advance of the fee. She didn't, but she wrote it on the service order which I didn't get a copy of. The reason I asked them to check transmission is there is a technical service bulletin (TSB) out for this model & year toyota for known transmission problems. Halterman's insists that my Corolla is not covered by this TSB. I asked to speak to the service manager Amanda, who to her credit waived the $115 diagnostic fee...just a note I have purchased 3 Rav4's from this dealer, as a longtime loyal toyota customer...my 1st was a 1980 Tercel, I think I deserve consideration from this dealer. I will have to consider this experience when my current lease expires...do I want to continue my relationship with Halterman's.
Doreen Roberts
Title Clerk
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
May 27, 2017
Bowtie Mike is the master
This is my first car purchase, and I'm satisfied with the whole experience, Bowtie Mike was the best.This dealer is the best.I would definitely recommend this dealer.
Wayne Howe
Product Specialist
Oct 29, 2020
All personnel involved from initial call to signing on...
All personnel involved from initial call to signing on dotted line within 3 hours, including 2 test drives! Excellent Service & vehicle! Second purchase for me and even better than first.
Eli Rivera Perez
Service Advisor
Jul 24, 2020
Terrible service. DON'T BELIEVE PICK UP TIME! Takes hours...
Terrible service. DON'T BELIEVE PICK UP TIME! Takes hours longer than they tell you. Very disappointing. Not the first bad experience either. Won't return. Buying a car there was a much better experience surprisingly.
Brittany Thornhill
Customer Care Agent
Oct 29, 2020
All personnel involved from initial call to signing on...
All personnel involved from initial call to signing on dotted line within 3 hours, including 2 test drives! Excellent Service & vehicle! Second purchase for me and even better than first.
Kim Finkel
Billing Clerk
Gary Sebring
Service Director
Sales
Rodney Wilson, Sr.
Product Specialist
Eric McNicholas
Product Specialist
Chris DeLeo
Product Specialist
Nick Purpura
Product Specialist
Isabel Quiles
Product Specialist
John Averett
Product Specialist
Jeremy Baker
Product Specialist
James Molina
Product Specialist
Wayne Howe
Product Specialist
Rodney Wilson, Sr.
Product Specialist
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Nov 29, 2020
Rodney was awesome with getting me into a new 2021...
Rodney was awesome with getting me into a new 2021 4Runner. I was in and out the dealer in under two hours. Amazing !!! Very professional. Thanks again.
Nov 22, 2020
Halterman's is simply the best dealership around. I had...
Halterman's is simply the best dealership around. I had been to others, but had to come back here for their superb service. Highly recommend! Rodney whom is an awesome sales rep, went the extra mile to help me get into the RAV 4 that I wanted, and worked out a great deal for my trade in. Tammy in finance was also a pleasure to work with. I feel they truly care about their customers and I would gladly return and hopefully recommend some friends to come here. Like the sign says, "You're gonna like it here!" I sure did, and think others will too! I wanna say Happy Holidays to the staff, and thanks again for my beautiful RAV 4! 😊
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 04, 2020
Each time I visit toyota for service I'm always satisfied...
Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to Rodney Wilson.
Melissa McNeil
Express Lube Manager
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Jul 20, 2019
Friendly and efficient.
As the title suggest friendly and efficient. The folks are always welcoming and eager to assist. The provide the necessary help in getting the proper service at the proper time. The work is executed efficiently limiting your wait time.
Jul 14, 2019
Great Service
Melissa is great! She is the only one who has been consistent and reliable with feedback and adhering to my request. She is my number one pick when I come for car service.
Jul 12, 2019
Quick Diagnosis, Repair and Out
A spontaneous visit for a dashboard light was diagnosed and repaired within a hour. Covered by warranty the part was at no cost. Our customer repair reception was friendly and welcome, even without a scheduled appt. Quick, easy, warm reception.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Eric McNicholas
Product Specialist
Sep 22, 2020
Great buying experience at Halterman’s. Eric and the...
Great buying experience at Halterman’s. Eric and the team did a fantastic job all the way through the transaction. I will definitely reach out to them when it’s time to purchase my next Toyota.
Aug 26, 2020
Just purchased vehicle for my daughter from Eric. He...
Just purchased vehicle for my daughter from Eric. He listened to what I was looking for and help me out.within my limit a beautiful Toyota RAV- 4 . I would recommended him to people I know. I will be return customer for sure. Thanks to Eric.
Aug 19, 2020
Eric was such a great help on this day that I got my very...
Eric was such a great help on this day that I got my very first brand new car. It was exactly what I was looking for & im not disappointed at all! Ever since the Camry came out it has been my dream car, & I really appreciate & thank Eric for making this possible & taking the time to attend & listen to what I was looking for in a vehicle!! I asked for a black interior car, & I got a black interior car!!! I would recommend Eric to anybody who is looking for a car. He’s very friendly & easy to talk to! Even when you don’t think he understands you, he does! Most importantly, Eric helped me find a car that fit my budget just as I asked! Thank you Eric!
Aug 17, 2020
Eric has a great attitude and was very attentive to...
Eric has a great attitude and was very attentive to features I desired in a car. I would be happy to work with him again.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Tammy Stoshick
Finance Manager
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Nov 22, 2020
Halterman's is simply the best dealership around. I had...
Halterman's is simply the best dealership around. I had been to others, but had to come back here for their superb service. Highly recommend! Rodney whom is an awesome sales rep, went the extra mile to help me get into the RAV 4 that I wanted, and worked out a great deal for my trade in. Tammy in finance was also a pleasure to work with. I feel they truly care about their customers and I would gladly return and hopefully recommend some friends to come here. Like the sign says, "You're gonna like it here!" I sure did, and think others will too! I wanna say Happy Holidays to the staff, and thanks again for my beautiful RAV 4! 😊
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
Oct 07, 2020
Everyone took their time to get me into the vehicle I...
Everyone took their time to get me into the vehicle I wanted. Night and day compared to my last 2 visits to a ford dealership. I will be sticking with Toyota from now on.
Chris DeLeo
Product Specialist
Nov 18, 2020
This is my fourth purchase with Haltermanns and this is...
This is my fourth purchase with Haltermanns and this is by far the fastest buying experience Chris took really good care of us . GREAT JOB
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Sep 27, 2020
Just like family Heaven sent....Just like family kind...
Just like family Heaven sent....Just like family kind and caring and loving 🥰 The salesman Chris was like a big brother to me that’s what people need these days
Sep 24, 2020
110% satisfied with our purchase!! I can't thank Chris D....
110% satisfied with our purchase!! I can't thank Chris D. enough for taking the time to help us & getting us in a brand new vehicle. He was super helpful & had such a great and friendly personality. It definitely made our car buying experience a hundred times easier and comfortable. I will definitely be recommending Chris & Halterman's to many!!
Sep 08, 2020
This company was great sales associate we dealt with...
This company was great sales associate we dealt with Chris Deleo was amazing very helpful work with you was very patient so thank you for being patient for us it was great working with you the car is great we love it thank you
Nick Purpura
Product Specialist
Nov 18, 2020
This is my fourth purchase with Haltermanns and this is...
This is my fourth purchase with Haltermanns and this is by far the fastest buying experience Chris took really good care of us . GREAT JOB
Aug 22, 2020
This was the best experience of us pursuing a new...
This was the best experience of us pursuing a new vehicle. Nick Purpura was helpful and quick from the moment we arrived to us pulling out in our new vehicle. I could ask for a better rep to help us or experience. Thank you toyota and Nick!!!
Aug 19, 2020
Nick was exceptional with his energy level,...
Nick was exceptional with his energy level, professionalism, and knowledge of the 2013 Yaris that my son purchased as his first vehicle. He even came into the dealership from his day off just to accommodate our visit to finalize the purchase. Thanks Nick!!
Aug 10, 2020
Nick is extremely knowledgeable, helpful, and thorough. I...
Nick is extremely knowledgeable, helpful, and thorough. I highly recommend him. He answered every question I had. He also came in on his day off to go over all of the features in my new car.
Aug 08, 2020
My first car in pennyslvania
Normally, I get my vehicles at home in new york but because of corona virus I got my new lease at haltermans and Nick and Junior really made it easy and were very patient with me and my wife as she checked everything to make sure we got a good deal i will be getting my leases from haltermans now
Isabel Quiles
Product Specialist
Nov 23, 2020
I don't know where to begin, but here we go. I use to...
I don't know where to begin, but here we go. I use to have my older model serviced at Haltermans Toyota. I was so distraught over the passing of my baby (my dachshund Scoobie). There was a slightly older receptionist who leaned over and gave me a gift I will never forget (Keychain of a dachshund). I will never forget my personal experience. They are not just a company but a great place to do business with.
Nov 14, 2020
Thank you Isabel for helping me with getting the both of...
Thank you Isabel for helping me with getting the both of the cars that I wanted. You’re very helpful and I will recommend you to anyone that I know who is looking into buying a car. Thank you for your time. Ashly brea
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 22, 2020
I love Isabel, she is very professional, sweet, speaks...
I love Isabel, she is very professional, sweet, speaks Spanish for those people that don't speak English, she always do her best to helps her customers and work with your budget.
Oct 20, 2020
She is a very professional person and she knows how sale...
She is a very professional person and she knows how sale and help customers .She is always respond any question and very enthusiastic person .we are happy with her.
John Averett
Product Specialist
Sep 25, 2020
This was the best experience I ever had with a...
This was the best experience I ever had with a dealership. Both John and Freddy made sure I would get the best deal. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys.
Sep 13, 2020
Extremely helpful, polite and knowledgeable! He was very...
Extremely helpful, polite and knowledgeable! He was very thorough and transparent in his explanations. Very willing to work with you and save you the most money possible.
Sep 08, 2020
John was great, no pressure and worked to keep us within...
John was great, no pressure and worked to keep us within our budget. We will definitely refer him and Halterman's. Thank you so much
Sep 02, 2020
John was very helpful in getting me a good price and a...
John was very helpful in getting me a good price and a value for my trade when I purchased my Camry. He was professional and provided excellent customer service.
Aug 30, 2020
John was great. As soon as we walked in he came up and...
John was great. As soon as we walked in he came up and asked what we were interested in. Showed us the car explained the features and let us test drive it. John was very helpful in getting us the best price possible. It was very fast and easy. I highly recommend John for your next car purchase!!!
Ganesh Jagat
Sales Manager
Nov 29, 2020
everyone at dealership was very friendly. camery was just...
everyone at dealership was very friendly. camery was just what we were looking for rodney very knowledgable of car and price is what we were expecting.
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 07, 2020
Everyone took their time to get me into the vehicle I...
Everyone took their time to get me into the vehicle I wanted. Night and day compared to my last 2 visits to a ford dealership. I will be sticking with Toyota from now on.
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Jeremy Baker
Product Specialist
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Oct 01, 2020
This was one of the best experience I ever had with a...
This was one of the best experience I ever had with a dealership. Both Freddy and Jeremy made sure I would get the best deal and gave me options to work with. I have come to Freddy for years and time after time I have had nothing but great experiences. They answered all my questions and even followed up to make sure I was satisfied. Thank you guys!
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Sep 03, 2020
Jeremy was amazing, friendly, patient, professional....
Jeremy was amazing, friendly, patient, professional. Overall a pleasure to do business with. Additionally I really appreciated the cleanliness of the dealer and people wearing masks, most other dealers did not do this.
Aug 28, 2020
Excellent help. Fast and efficient. He did not pressure...
Excellent help. Fast and efficient. He did not pressure us. Very helpfull. He knows his cars. Jeremy answered all of our questions anout the car
Betsy Botsko
Customer Service
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Jul 01, 2019
Never Again
Sales girl was fine (Shes Gone) and I like the Service People, After that was a nightmare. I'll never buy from them again, We'll go to Newton Toyota or Koch Toyota!!
Jun 29, 2019
Team Work
I was in for the 25,000 service maintenance on my Toyota RAV4, handled respectfully and helpfully by Melissa in Service. I also scheduled an appointment for 4 new tires in 2 weeks with Melissa. While waiting in the lobby, I got to talking with Betsy in service office staff who was making coffee. I mentioned that I would like to extend my warranty to 45,000K, would that be possible? Brenda went to Melissa and they collaborated in helping me to extend my maintenance warranty through their teamwork. It was a win-win situation for all. All of the office staff and service people are friendly, helpful and sympathetic to the customer need and are willing to go the extra mile.
Samantha Dudsak
Customer Care Agent
Sep 04, 2020
4 stars for Halterman’s.. just because it was my first...
4 stars for Halterman’s.. just because it was my first time there.. a relationship needs to be established to give An honest opinion.I never met management... Isabel was great( not pushy).. the process of buying a car is exhausting..
Jun 17, 2020
Every one at Halterman,,s was pleasant and courteous....
Every one at Halterman,,s was pleasant and courteous. This was the second new Mitsubishi we purchased at your dealership. I thought the fist time was the best dealer experience was very good but this time was even better. Eric was extremely helpful and very knowledgeable, and insightful he listened to what we were saying and helped us to feel confident in our decision. I never felt pressured, he was very patient and seemed to understand my needs and concerns, his respectful and professional manner made my car buying experience a real pleasure.
Jun 07, 2020
Great staff, very knowledgeable, very personable, and...
Great staff, very knowledgeable, very personable, and accommodating to the comfort of their customers. Bought from them today, just like I did with the previous vehicle, and would definitely come back again.
Feb 13, 2020
Samantha was really easy to talk to about what I wanted...
Samantha was really easy to talk to about what I wanted in a car. She was courteous and very professional and let me take all the time I needed to check out their vehicles. Hartman's was very easy going compared to previous shopping experiences. I would definitely return when I need another car.
Feb 03, 2020
all my expectations were met
Everyone I met was friendly, courteous and knowledgeable about Toyotas. I was fortunate to be served by a great team-Samantha, Fred, Bow-Tie-Mike, Tammy. The professionalism was in a class by itself and many decisions were made in my favor to assure that I drove out of the dealership in a safe, beautiful car that I was able to manage financially. My thanks to everyone that made my experience a very positive and enjoyable one.
James Molina
Product Specialist
Oct 21, 2020
James was amazing in walking me through the process of...
James was amazing in walking me through the process of buying my first car, and helping my family too! Love him!! And Ms.Tammy was so kind and helpful!:)
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
May 30, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
Jun 29, 2019
Convenient, fast and professional
Conveniently located dealership, professional staff, good facilities, pleasant employees, shuttle service, reasonable pricing. Easy to schedule appointments and communicate with staff members. Keep up good job!
Lindsey Matlock
Customer Care Agent
Nov 09, 2020
Isabel was great!! Her and her team worked hard to get me...
Isabel was great!! Her and her team worked hard to get me the best deal possible. In such a short time I was able to get into a brand new car, and I love it!
Oct 22, 2020
wonderful! No pressure! Friendly and a stress free car...
wonderful! No pressure! Friendly and a stress free car buying experience! They go above and beyond what is expected! Will never buy a car from anywhere else!
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 05, 2020
Had a great experience. Very friendly and understanding,...
Had a great experience. Very friendly and understanding, not overwhelming at all. First time buying a car, and really made us feel comfortable and supported.
Nico Menichello
Collision Shop Supervisor
Oct 21, 2020
Haltermans has been good to my family, this is our 5th...
Haltermans has been good to my family, this is our 5th car from them over the years. We are loyal customers and we keep coming back. James and his team did their best to cater to us and made sure we got the best deals possible that we drove away with 2 brand new cars. Thank you all for your time and patience.
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Dec 20, 2019
Quality, honest and upfront with payment options and work...
Quality, honest and upfront with payment options and work process. I will recommend Nico and the Halterman’s collision center to friends and family . Thank you for making my 19 sienna look brand new again.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Amanda Musarra
Assistant Service Manager
Aug 18, 2020
I made an appointment to have my 2016 Corolla recall...
I made an appointment to have my 2016 Corolla recall taken care of...in addition I asked to have the transmission looked at because we are having issues with it. We arrived half an hour before scheduled to drop off the car. The recall notice says it's a 4 hour repair. 27 hours later and counting I still haven't gotten word the car is ready. How long does it take to diagnose a transmission problem? When I called to find out the status of the car I'm told I have to pay a diagnostic fee of $115 upon pick up. The service advisor Maria insists she told me in advance of the fee. She didn't, but she wrote it on the service order which I didn't get a copy of. The reason I asked them to check transmission is there is a technical service bulletin (TSB) out for this model & year toyota for known transmission problems. Halterman's insists that my Corolla is not covered by this TSB. I asked to speak to the service manager Amanda, who to her credit waived the $115 diagnostic fee...just a note I have purchased 3 Rav4's from this dealer, as a longtime loyal toyota customer...my 1st was a 1980 Tercel, I think I deserve consideration from this dealer. I will have to consider this experience when my current lease expires...do I want to continue my relationship with Halterman's.
Dec 15, 2017
Worth Driving for
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
Nov 07, 2017
Fast,friendly,helpful
I was taken care of Quickly upon arrival the workers were fast friendly and helpful with all my questions And exceeded all my expectations I have always had a good experience with Toyota.
Mar 05, 2016
Great Service....... Horribly Annoying Telemarketers.
Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue to call. Very annoying.
Feb 19, 2016
Awesome people, awesome service. timely and knowledgeable.
Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Melissa who has been my favorite service person for years.