Staff
Management
Ganesh Jagat
Sales Manager
Junior Genao
Internet Sales Manager
David Zaniewski
General Manager
Freddy Maldonado
Sales Manager
Gary Sebring
Service Director
Rodney Wilson, Sr.
Sales Consultant
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 04, 2020
Each time I visit toyota for service I'm always satisfied...
Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to Rodney Wilson.
Jul 27, 2020
First and most. Halterman's Toyota has a very clean...
First and most. Halterman's Toyota has a very clean environment...and also has a wonderful person who did an excellent job by assisting us. That would be MR Rodney.
Jul 18, 2020
Rodney was nice from the moment we sat down. It felt as...
Rodney was nice from the moment we sat down. It felt as if we knew him for years, family, did not feel as if I was speaking to a sales agent at all. He did his best to get me approved along with the manager Fred who knew what kind of vehicle I would love to walking me out and thanking US for coming. The best feeling ever was getting my keys to my first car!! Lindsey was amazing in the everyday detail until I arrived. And the finance person was also kind and very patient with some changes. Overall I am coming back soon! Highly recommend always. Thank you Rodney ! & Fred from the bronx!!!!!!! Maggie capellan
Jun 26, 2020
Absolutely amazing everyone was more than helpful and...
Absolutely amazing everyone was more than helpful and went over and beyond to get me what I needed I will be back and I will be sending everyone I know. I don't know the names of everyone else who helped because there were so many and I was overwhelmed but they were all amazing I've never been helped like this ever it literally took an army to get it done this quickly but the worked together like a well oiled machine and I've never been this satisfied.
Melissa McNeil
Express Lube Manager
Jul 20, 2019
Friendly and efficient.
As the title suggest friendly and efficient. The folks are always welcoming and eager to assist. The provide the necessary help in getting the proper service at the proper time. The work is executed efficiently limiting your wait time.
Jul 14, 2019
Great Service
Melissa is great! She is the only one who has been consistent and reliable with feedback and adhering to my request. She is my number one pick when I come for car service.
Jul 12, 2019
Quick Diagnosis, Repair and Out
A spontaneous visit for a dashboard light was diagnosed and repaired within a hour. Covered by warranty the part was at no cost. Our customer repair reception was friendly and welcome, even without a scheduled appt. Quick, easy, warm reception.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Jul 09, 2019
Excellent
Melissa is an asset to your corporation! Have been dealing with her for years and she is awesome!always a great experience! Will continue to get service done at Haltermans!
Eric McNicholas
Sales Consultant
Aug 26, 2020
Just purchased vehicle for my daughter from Eric. He...
Just purchased vehicle for my daughter from Eric. He listened to what I was looking for and help me out.within my limit a beautiful Toyota RAV- 4 . I would recommended him to people I know. I will be return customer for sure. Thanks to Eric.
Aug 19, 2020
Eric was such a great help on this day that I got my very...
Eric was such a great help on this day that I got my very first brand new car. It was exactly what I was looking for & im not disappointed at all! Ever since the Camry came out it has been my dream car, & I really appreciate & thank Eric for making this possible & taking the time to attend & listen to what I was looking for in a vehicle!! I asked for a black interior car, & I got a black interior car!!! I would recommend Eric to anybody who is looking for a car. He’s very friendly & easy to talk to! Even when you don’t think he understands you, he does! Most importantly, Eric helped me find a car that fit my budget just as I asked! Thank you Eric!
Aug 17, 2020
Eric has a great attitude and was very attentive to...
Eric has a great attitude and was very attentive to features I desired in a car. I would be happy to work with him again.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 06, 2020
Eric was very helpful in finding me a safe, reliable, and...
Eric was very helpful in finding me a safe, reliable, and affordable car for myself, and my family. i am very happy with my car!
Tammy Stoshick
Finance Manager
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 14, 2020
Toyota Highlander XLE 2020
Great Experience: The team was thorough, on the ball, helpful & friendly. Thank you for your help with my purchase of a 2020 Toyota Highlander XLE- INCREDIBLE Vehicle- Great Ride & Awesome Technology!!!
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Chris DeLeo
Sales Consultant
Sep 08, 2020
This company was great sales associate we dealt with...
This company was great sales associate we dealt with Chris Deleo was amazing very helpful work with you was very patient so thank you for being patient for us it was great working with you the car is great we love it thank you
Sep 02, 2020
Junior Genao and Chris DeLeo were great in the entire...
Junior Genao and Chris DeLeo were great in the entire buying process. The General Manager and his decision-making on my purchase were sub-par, and required me to come back on another day to close my vehicle purchase out. Overall, would definitely consider Halterman’s for my next Toyota purchase.
Aug 26, 2020
Chris DeLeo was verry helpful,gave us alot of information...
Chris DeLeo was verry helpful,gave us alot of information verry good experience thanks to Chris we bough our two cars verry satisfied with the whole process
Aug 03, 2020
Terrible. As a first time car buyer they soiled my...
Terrible. As a first time car buyer they soiled my otherwise great experience because they decieved me about car recalls. Chris neglected to inform me at all points of the sale about the two open recalls on my 2019 certified used toyota corolla. I found out three months later when I went to get new tires. They let me drive away with a potentially dangerous car. The recalls were for the fuel pump, seatbelt pretensioners, and airbag deployment. Those are serious recalls that endangered myself and everyone else on the road. Also if you buy a used car they make you sign a contract saying you knew about the recalls when your sales rep didnt actually tell you about it. They are dishonest and decitful, money is the bottom line there not the customers life or satisfaction. Took my car to get the recalls fixed and was told that the parts would be a week or two out, but that they would give me a rental car in the meantime. I am only 19 years old and couldnt rent a repacement car through enterprise as promised. I am a legal adult even at 19 with a job and responsiblities. They denied me any kind of car as a replacement even though its a dealership and they lease cars from their lot. Very disapointed that I was lied to and then given no replacement for my troubles. I will never buy another toyota and DO NOT recomend Haltermans Toyota, Chris DeLeo. or any member of their sales and matience department.
Jul 28, 2020
AWESOME service!! Great help. Made me feel comfortable....
AWESOME service!! Great help. Made me feel comfortable. Definitely going to recommend to friends and or family !! Thank you to Chris for all his hard work!
Nick Purpura
Sales Consultant
Aug 22, 2020
This was the best experience of us pursuing a new...
This was the best experience of us pursuing a new vehicle. Nick Purpura was helpful and quick from the moment we arrived to us pulling out in our new vehicle. I could ask for a better rep to help us or experience. Thank you toyota and Nick!!!
Aug 19, 2020
Nick was exceptional with his energy level,...
Nick was exceptional with his energy level, professionalism, and knowledge of the 2013 Yaris that my son purchased as his first vehicle. He even came into the dealership from his day off just to accommodate our visit to finalize the purchase. Thanks Nick!!
Aug 10, 2020
Nick is extremely knowledgeable, helpful, and thorough. I...
Nick is extremely knowledgeable, helpful, and thorough. I highly recommend him. He answered every question I had. He also came in on his day off to go over all of the features in my new car.
Aug 08, 2020
My first car in pennyslvania
Normally, I get my vehicles at home in new york but because of corona virus I got my new lease at haltermans and Nick and Junior really made it easy and were very patient with me and my wife as she checked everything to make sure we got a good deal i will be getting my leases from haltermans now
Aug 07, 2020
First time buying a car
This was my first ever experience buying a vehicle. I had been to multiple other dealerships and despite explaining what I wanted nobody actually showed me what I was looking for. This was until I came to Halterman's Toyota, where Nick was very honest and upfront with me about the vehicle I initially wanted being sold before I arrived - he sat with me until we found a vehicle that I liked and made sure it would be something I could afford. I will only buy vehicles here in the future and think that anyone else considering a vehicle should come here. The employees all really care and listen to what you say.
John Averett
Sales Consultant
Sep 13, 2020
Extremely helpful, polite and knowledgeable! He was very...
Extremely helpful, polite and knowledgeable! He was very thorough and transparent in his explanations. Very willing to work with you and save you the most money possible.
Sep 08, 2020
John was great, no pressure and worked to keep us within...
John was great, no pressure and worked to keep us within our budget. We will definitely refer him and Halterman's. Thank you so much
Sep 02, 2020
John was very helpful in getting me a good price and a...
John was very helpful in getting me a good price and a value for my trade when I purchased my Camry. He was professional and provided excellent customer service.
Aug 30, 2020
John was great. As soon as we walked in he came up and...
John was great. As soon as we walked in he came up and asked what we were interested in. Showed us the car explained the features and let us test drive it. John was very helpful in getting us the best price possible. It was very fast and easy. I highly recommend John for your next car purchase!!!
Aug 23, 2020
John was extremely nice. We had to go back to see finance...
John was extremely nice. We had to go back to see finance after we left with the car and there was someone in with them. While we waited John made us feel comfortable, talked to us, and provided us with some goodies to keep us occupied.
Ganesh Jagat
Sales Manager
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 02, 2020
Fantastic Customer Service!
This was my very first car purchase and I was beyond happy that I got to experience such quality customer service from beginning to end. I felt reassured and valued as a customer from the moment that I first spoke to Lindsey all the way onto Jeremy , Ganesh and Tammy. I sincerely thank each and everyone who helped me today and would without hesitation absolutely recommend Haltermans Toyota to anyone wishing to purchase car. I would like to say an extra special thank you to both Jeremy and Ganesh for everything they did to help me.
Jul 01, 2020
If you have the opportunity to work with John, TAKE IT!...
If you have the opportunity to work with John, TAKE IT! From the second I stepped foot in the building he was so welcoming. He got straight to the point, gave me his honest opinions and made an important decision like car buying an EASY one. I didn’t know much about buying a car but he and the sales manager, Ganesh, were very transparent with numbers and any questions I had were answered in detail. I appreciate them so much for helping me purchase my first car!
Feb 13, 2020
Samantha was really easy to talk to about what I wanted...
Samantha was really easy to talk to about what I wanted in a car. She was courteous and very professional and let me take all the time I needed to check out their vehicles. Hartman's was very easy going compared to previous shopping experiences. I would definitely return when I need another car.
Betsy Botsko
Customer Service
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Jul 01, 2019
Never Again
Sales girl was fine (Shes Gone) and I like the Service People, After that was a nightmare. I'll never buy from them again, We'll go to Newton Toyota or Koch Toyota!!
Jun 29, 2019
Team Work
I was in for the 25,000 service maintenance on my Toyota RAV4, handled respectfully and helpfully by Melissa in Service. I also scheduled an appointment for 4 new tires in 2 weeks with Melissa. While waiting in the lobby, I got to talking with Betsy in service office staff who was making coffee. I mentioned that I would like to extend my warranty to 45,000K, would that be possible? Brenda went to Melissa and they collaborated in helping me to extend my maintenance warranty through their teamwork. It was a win-win situation for all. All of the office staff and service people are friendly, helpful and sympathetic to the customer need and are willing to go the extra mile.
Isabel Quiles
Sales Consultant
Sep 04, 2020
4 stars for Halterman’s.. just because it was my first...
4 stars for Halterman’s.. just because it was my first time there.. a relationship needs to be established to give An honest opinion.I never met management... Isabel was great( not pushy).. the process of buying a car is exhausting..
Sep 03, 2020
My experience from sales to finance was the best I've...
My experience from sales to finance was the best I've ever had at a dealership! Isabel was very kind and made the whole process as easy as possible! The finance manager was kind and funny, and respectful of where my payment needed to be! I would 100% recommend them!!!!
Aug 28, 2020
SO SO helpful made my car purchase super fast and easy...
SO SO helpful made my car purchase super fast and easy and easy able to leave with a brand new car in just a few hours thank you so much
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 20, 2020
Isabel did a magnificent job helping me with my Toyota...
Isabel did a magnificent job helping me with my Toyota Rav4. I had a great experience with Isabel at Haltermans and it's always my go to dealership. I recommend her. Thank you Isabel!
Jeremy Baker
Sales Consultant
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Sep 03, 2020
Jeremy was amazing, friendly, patient, professional....
Jeremy was amazing, friendly, patient, professional. Overall a pleasure to do business with. Additionally I really appreciated the cleanliness of the dealer and people wearing masks, most other dealers did not do this.
Aug 28, 2020
Excellent help. Fast and efficient. He did not pressure...
Excellent help. Fast and efficient. He did not pressure us. Very helpfull. He knows his cars. Jeremy answered all of our questions anout the car
Aug 20, 2020
Amazing. From my first contact with Junior Genao to my...
Amazing. From my first contact with Junior Genao to my sale with Jeremy Baker. Even financing with Ken Hittner and who enjoys that part?? AMAZING experience. My brand new 4Runner was waiting for me and we quickly got the purchase behind us. All 10s. Already planning my next purchase!
Aug 02, 2020
Fantastic Customer Service!
This was my very first car purchase and I was beyond happy that I got to experience such quality customer service from beginning to end. I felt reassured and valued as a customer from the moment that I first spoke to Lindsey all the way onto Jeremy , Ganesh and Tammy. I sincerely thank each and everyone who helped me today and would without hesitation absolutely recommend Haltermans Toyota to anyone wishing to purchase car. I would like to say an extra special thank you to both Jeremy and Ganesh for everything they did to help me.
Samantha Dudsak
Billing Clerk
Sep 04, 2020
4 stars for Halterman’s.. just because it was my first...
4 stars for Halterman’s.. just because it was my first time there.. a relationship needs to be established to give An honest opinion.I never met management... Isabel was great( not pushy).. the process of buying a car is exhausting..
Jun 17, 2020
Every one at Halterman,,s was pleasant and courteous....
Every one at Halterman,,s was pleasant and courteous. This was the second new Mitsubishi we purchased at your dealership. I thought the fist time was the best dealer experience was very good but this time was even better. Eric was extremely helpful and very knowledgeable, and insightful he listened to what we were saying and helped us to feel confident in our decision. I never felt pressured, he was very patient and seemed to understand my needs and concerns, his respectful and professional manner made my car buying experience a real pleasure.
Jun 07, 2020
Great staff, very knowledgeable, very personable, and...
Great staff, very knowledgeable, very personable, and accommodating to the comfort of their customers. Bought from them today, just like I did with the previous vehicle, and would definitely come back again.
Feb 13, 2020
Samantha was really easy to talk to about what I wanted...
Samantha was really easy to talk to about what I wanted in a car. She was courteous and very professional and let me take all the time I needed to check out their vehicles. Hartman's was very easy going compared to previous shopping experiences. I would definitely return when I need another car.
Feb 03, 2020
all my expectations were met
Everyone I met was friendly, courteous and knowledgeable about Toyotas. I was fortunate to be served by a great team-Samantha, Fred, Bow-Tie-Mike, Tammy. The professionalism was in a class by itself and many decisions were made in my favor to assure that I drove out of the dealership in a safe, beautiful car that I was able to manage financially. My thanks to everyone that made my experience a very positive and enjoyable one.
Junior Genao
Internet Sales Manager
Sep 02, 2020
Junior Genao and Chris DeLeo were great in the entire...
Junior Genao and Chris DeLeo were great in the entire buying process. The General Manager and his decision-making on my purchase were sub-par, and required me to come back on another day to close my vehicle purchase out. Overall, would definitely consider Halterman’s for my next Toyota purchase.
Aug 20, 2020
Amazing. From my first contact with Junior Genao to my...
Amazing. From my first contact with Junior Genao to my sale with Jeremy Baker. Even financing with Ken Hittner and who enjoys that part?? AMAZING experience. My brand new 4Runner was waiting for me and we quickly got the purchase behind us. All 10s. Already planning my next purchase!
Aug 19, 2020
Nick was exceptional with his energy level,...
Nick was exceptional with his energy level, professionalism, and knowledge of the 2013 Yaris that my son purchased as his first vehicle. He even came into the dealership from his day off just to accommodate our visit to finalize the purchase. Thanks Nick!!
Aug 08, 2020
My first car in pennyslvania
Normally, I get my vehicles at home in new york but because of corona virus I got my new lease at haltermans and Nick and Junior really made it easy and were very patient with me and my wife as she checked everything to make sure we got a good deal i will be getting my leases from haltermans now
Aug 07, 2020
First time buying a car
This was my first ever experience buying a vehicle. I had been to multiple other dealerships and despite explaining what I wanted nobody actually showed me what I was looking for. This was until I came to Halterman's Toyota, where Nick was very honest and upfront with me about the vehicle I initially wanted being sold before I arrived - he sat with me until we found a vehicle that I liked and made sure it would be something I could afford. I will only buy vehicles here in the future and think that anyone else considering a vehicle should come here. The employees all really care and listen to what you say.
Nico Menichello
Collision Shop Supervisor
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Dec 20, 2019
Quality, honest and upfront with payment options and work...
Quality, honest and upfront with payment options and work process. I will recommend Nico and the Halterman’s collision center to friends and family . Thank you for making my 19 sienna look brand new again.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Nov 23, 2018
Body Shop
If you want straight forward, trustworthy knowledge and work, Nico is the go to guy for this. Sticks to Toyota's high quality standards and does not deviate just to get a job done.
James Molina
Sales Consultant
May 30, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
Jun 29, 2019
Convenient, fast and professional
Conveniently located dealership, professional staff, good facilities, pleasant employees, shuttle service, reasonable pricing. Easy to schedule appointments and communicate with staff members. Keep up good job!
Dec 03, 2018
First time at this dealer - sold and will never buy anywhere
Great honest interactions with all!!! Very honest, cared about my needs. No high pressure nonsense. love this car! My sales rep James Molina and all others were great!
Nov 03, 2018
Excellent customer service. So friendly & helpful!
I have never been to a dealership where I was treated with so much respect and professionalism. Such kind employees who really know their stuff. James Molina was exceptional I highly recommend him. Halterman’s Toyota is the best car dealership I’ve seen yet
Amanda Musarra
Assistant Service Manager
Aug 18, 2020
I made an appointment to have my 2016 Corolla recall...
I made an appointment to have my 2016 Corolla recall taken care of...in addition I asked to have the transmission looked at because we are having issues with it. We arrived half an hour before scheduled to drop off the car. The recall notice says it's a 4 hour repair. 27 hours later and counting I still haven't gotten word the car is ready. How long does it take to diagnose a transmission problem? When I called to find out the status of the car I'm told I have to pay a diagnostic fee of $115 upon pick up. The service advisor Maria insists she told me in advance of the fee. She didn't, but she wrote it on the service order which I didn't get a copy of. The reason I asked them to check transmission is there is a technical service bulletin (TSB) out for this model & year toyota for known transmission problems. Halterman's insists that my Corolla is not covered by this TSB. I asked to speak to the service manager Amanda, who to her credit waived the $115 diagnostic fee...just a note I have purchased 3 Rav4's from this dealer, as a longtime loyal toyota customer...my 1st was a 1980 Tercel, I think I deserve consideration from this dealer. I will have to consider this experience when my current lease expires...do I want to continue my relationship with Halterman's.
Dec 15, 2017
Worth Driving for
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
Nov 07, 2017
Fast,friendly,helpful
I was taken care of Quickly upon arrival the workers were fast friendly and helpful with all my questions And exceeded all my expectations I have always had a good experience with Toyota.
Mar 05, 2016
Great Service....... Horribly Annoying Telemarketers.
Great Service! Internet staff needs to stop calling me. Have made a dozen requests over a 6 year period with multiple staff members and they continue to call. Very annoying.
Feb 19, 2016
Awesome people, awesome service. timely and knowledgeable.
Went in for a routine oil change, all services were done correctly and in a very timely manner, all employees were friendly and polite. Especially Melissa who has been my favorite service person for years.
Lindsey Matlock
Internet Sales
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 05, 2020
Had a great experience. Very friendly and understanding,...
Had a great experience. Very friendly and understanding, not overwhelming at all. First time buying a car, and really made us feel comfortable and supported.
Aug 02, 2020
Fantastic Customer Service!
This was my very first car purchase and I was beyond happy that I got to experience such quality customer service from beginning to end. I felt reassured and valued as a customer from the moment that I first spoke to Lindsey all the way onto Jeremy , Ganesh and Tammy. I sincerely thank each and everyone who helped me today and would without hesitation absolutely recommend Haltermans Toyota to anyone wishing to purchase car. I would like to say an extra special thank you to both Jeremy and Ganesh for everything they did to help me.
Jul 18, 2020
Rodney was nice from the moment we sat down. It felt as...
Rodney was nice from the moment we sat down. It felt as if we knew him for years, family, did not feel as if I was speaking to a sales agent at all. He did his best to get me approved along with the manager Fred who knew what kind of vehicle I would love to walking me out and thanking US for coming. The best feeling ever was getting my keys to my first car!! Lindsey was amazing in the everyday detail until I arrived. And the finance person was also kind and very patient with some changes. Overall I am coming back soon! Highly recommend always. Thank you Rodney ! & Fred from the bronx!!!!!!! Maggie capellan
David Zaniewski
General Manager
Jul 25, 2020
Isabel was fantastic! The whole team worked together to...
Isabel was fantastic! The whole team worked together to make our experience wonderful! Junior was incredible to work with as well! The smiles are behind the masks!
Nov 22, 2019
Eric was very helpful.As soon as we approached the...
Eric was very helpful.As soon as we approached the building he welcomed us very gracefully.He offered us the best options without any pressure.
Oct 23, 2019
Terrible dealership
Incompetent from the quick lube, to the body shop. To the management. Took vehicle in for “Toyota care” that comes with the vehicle I purchased there new. They put it of the lift incorrectly and damaged the driver rocker panel. They also double gasketed the oil filter, spilled oil all over the bottom skid plate, did not clean it. Tracked oil inside my car and the service advisor BRIAN DIPASQUALE lied to my face and said they had an accident and that that cleaned it all They didn’t clean any, when I got my my house there was fresh oil on my paved driveway Wrote a bad survey and then the GM David contacted me. Said they would do a LEVEL 3 detailing which includes inside cleaning and outside polishing and to fix the rocker panel. He would need to see the car in person. David, the service manager and a technician lifted the car on their lift. Had problems getting the lift to line up under the car, and had to move the vehicle to a different lift. The problem lift lines up perfectly with the damaged rocker panels..the service manager had the audacity to say he didn’t know if the damage was caused there! Unbelievable They ended up ordering the rocker panel they damaged and scheduled the installation for a week later, Monday and they would get me a rental Fine, I showed up Monday and they didn’t have the rental ready, finally rented a car from enterprise and was on my way Picked the car up Tuesday in the pouring rain, took the car home in the rain, parked it and drove to work the next morning. Let the car dry Wednesday and decided to take a look at their work. Did an excellent job on the rocker panel so I looked at the rest of the car There is a spot of clear coat missing from the hood.. Call David the general manager immediately after noticing and he said he needed to look Brought the car within 15 minutes of our phone call The service manager comes out and says he has a picture of the damage. Alright well so do i He claims the damage was there before I dropped it off Denies that he looked at the car a few days prior. Lied Also stated the body guy “wiped the hood” and the “paint came off” Well which is it? Was the damage there before or came off wiping the hood? Keep in mine I purchased my vehicle here and they treat me like this. Unbelievable He states he believed I’m lying, in different words and that the damage was there. Way to contradict yourself Seems like they fixed their mistake once and will not accept responsibility during that repair This car is a year old and has paint hanging off the hood Terrible experience, habitually lying managers and will never be returning to this dealer in my life Will go to Kosh 33 for my new rav4 and tundra TRD pro Hopefully the right person reads this review and sends it to the right people, if that person exists at Haltermans that won’t push this second time screw up, under the rug.
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
Apr 16, 2019
Good Service
I have bought 5 Cars at Halterman's Toyota over the last few years. I would recommend this dealership to anyone of my friends and family.
Leah Flores
Internet Sales
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Jun 07, 2020
Great staff, very knowledgeable, very personable, and...
Great staff, very knowledgeable, very personable, and accommodating to the comfort of their customers. Bought from them today, just like I did with the previous vehicle, and would definitely come back again.
Freddy Maldonado
Sales Manager
Sep 03, 2020
My experience from sales to finance was the best I've...
My experience from sales to finance was the best I've ever had at a dealership! Isabel was very kind and made the whole process as easy as possible! The finance manager was kind and funny, and respectful of where my payment needed to be! I would 100% recommend them!!!!
Jul 18, 2020
Rodney was nice from the moment we sat down. It felt as...
Rodney was nice from the moment we sat down. It felt as if we knew him for years, family, did not feel as if I was speaking to a sales agent at all. He did his best to get me approved along with the manager Fred who knew what kind of vehicle I would love to walking me out and thanking US for coming. The best feeling ever was getting my keys to my first car!! Lindsey was amazing in the everyday detail until I arrived. And the finance person was also kind and very patient with some changes. Overall I am coming back soon! Highly recommend always. Thank you Rodney ! & Fred from the bronx!!!!!!! Maggie capellan
May 30, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Sara Tait
Internet Sales
Aug 14, 2020
Toyota Highlander XLE 2020
Great Experience: The team was thorough, on the ball, helpful & friendly. Thank you for your help with my purchase of a 2020 Toyota Highlander XLE- INCREDIBLE Vehicle- Great Ride & Awesome Technology!!!
Jun 16, 2020
Easy to work with. I don’t have 25 words to write to...
Easy to work with. I don’t have 25 words to write to finish this review. I’m just typing this out to submit. As I said he is easy to work with.
Jun 09, 2020
Excellent
I had previously had a horrible experience at this dealership, and I never thought I would go back again, let alone buy a vehicle. All the staff I interacted with were very nice and knowledgable and they were helpful even after the buying experience, a far cry from any previous experiences I had. Nick really was exactly what I wanted from a salesman and I will definitely be recommending him and Halterman's to anyone in need
Brian DiPasquale
Service Advisor
Aug 06, 2020
I’m giving Brian a shout out and many thanks for staying...
I’m giving Brian a shout out and many thanks for staying and fixing my van when it was time for him to go home. It was a day before I was going on vacation and they where really booked through even the weekend and they still managed to fix my vehicle knowing I was going on vacation.Thank you Halterman’s for hiring dedicated employees Domenica Robdau
Aug 04, 2020
Each time I visit toyota for service I'm always satisfied...
Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to Rodney Wilson.
Maria Lopez
Service Advisor
Sep 12, 2020
Maria is very friendly, courteous and personable. She...
Maria is very friendly, courteous and personable. She was focused on making sure all my concerns were taken care of in a timely manner. She's an asset to the Service Dept. and to the dealership. I look forward to dealing with her again
Aug 18, 2020
I made an appointment to have my 2016 Corolla recall...
I made an appointment to have my 2016 Corolla recall taken care of...in addition I asked to have the transmission looked at because we are having issues with it. We arrived half an hour before scheduled to drop off the car. The recall notice says it's a 4 hour repair. 27 hours later and counting I still haven't gotten word the car is ready. How long does it take to diagnose a transmission problem? When I called to find out the status of the car I'm told I have to pay a diagnostic fee of $115 upon pick up. The service advisor Maria insists she told me in advance of the fee. She didn't, but she wrote it on the service order which I didn't get a copy of. The reason I asked them to check transmission is there is a technical service bulletin (TSB) out for this model & year toyota for known transmission problems. Halterman's insists that my Corolla is not covered by this TSB. I asked to speak to the service manager Amanda, who to her credit waived the $115 diagnostic fee...just a note I have purchased 3 Rav4's from this dealer, as a longtime loyal toyota customer...my 1st was a 1980 Tercel, I think I deserve consideration from this dealer. I will have to consider this experience when my current lease expires...do I want to continue my relationship with Halterman's.
Doreen Roberts
Title Clerk
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
May 27, 2017
Bowtie Mike is the master
This is my first car purchase, and I'm satisfied with the whole experience, Bowtie Mike was the best.This dealer is the best.I would definitely recommend this dealer.
Eli Rivera Perez
Service Advisor
Jul 24, 2020
Terrible service. DON'T BELIEVE PICK UP TIME! Takes hours...
Terrible service. DON'T BELIEVE PICK UP TIME! Takes hours longer than they tell you. Very disappointing. Not the first bad experience either. Won't return. Buying a car there was a much better experience surprisingly.
Kim Finkel
Customer Service
Gary Sebring
Service Director
Sales
Rodney Wilson, Sr.
Sales Consultant
Eric McNicholas
Sales Consultant
Chris DeLeo
Sales Consultant
Nick Purpura
Sales Consultant
John Averett
Sales Consultant
Isabel Quiles
Sales Consultant
Jeremy Baker
Sales Consultant
James Molina
Sales Consultant
Rodney Wilson, Sr.
Sales Consultant
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 04, 2020
Each time I visit toyota for service I'm always satisfied...
Each time I visit toyota for service I'm always satisfied with the level of service. My encounter with the Rodney Wilson has always been exceptional. He always go the extra mile. My highest rating goes to Rodney Wilson.
Jul 27, 2020
First and most. Halterman's Toyota has a very clean...
First and most. Halterman's Toyota has a very clean environment...and also has a wonderful person who did an excellent job by assisting us. That would be MR Rodney.
Jul 18, 2020
Rodney was nice from the moment we sat down. It felt as...
Rodney was nice from the moment we sat down. It felt as if we knew him for years, family, did not feel as if I was speaking to a sales agent at all. He did his best to get me approved along with the manager Fred who knew what kind of vehicle I would love to walking me out and thanking US for coming. The best feeling ever was getting my keys to my first car!! Lindsey was amazing in the everyday detail until I arrived. And the finance person was also kind and very patient with some changes. Overall I am coming back soon! Highly recommend always. Thank you Rodney ! & Fred from the bronx!!!!!!! Maggie capellan
Jun 26, 2020
Absolutely amazing everyone was more than helpful and...
Absolutely amazing everyone was more than helpful and went over and beyond to get me what I needed I will be back and I will be sending everyone I know. I don't know the names of everyone else who helped because there were so many and I was overwhelmed but they were all amazing I've never been helped like this ever it literally took an army to get it done this quickly but the worked together like a well oiled machine and I've never been this satisfied.
Melissa McNeil
Express Lube Manager
Jul 20, 2019
Friendly and efficient.
As the title suggest friendly and efficient. The folks are always welcoming and eager to assist. The provide the necessary help in getting the proper service at the proper time. The work is executed efficiently limiting your wait time.
Jul 14, 2019
Great Service
Melissa is great! She is the only one who has been consistent and reliable with feedback and adhering to my request. She is my number one pick when I come for car service.
Jul 12, 2019
Quick Diagnosis, Repair and Out
A spontaneous visit for a dashboard light was diagnosed and repaired within a hour. Covered by warranty the part was at no cost. Our customer repair reception was friendly and welcome, even without a scheduled appt. Quick, easy, warm reception.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Jul 09, 2019
Excellent
Melissa is an asset to your corporation! Have been dealing with her for years and she is awesome!always a great experience! Will continue to get service done at Haltermans!
Eric McNicholas
Sales Consultant
Aug 26, 2020
Just purchased vehicle for my daughter from Eric. He...
Just purchased vehicle for my daughter from Eric. He listened to what I was looking for and help me out.within my limit a beautiful Toyota RAV- 4 . I would recommended him to people I know. I will be return customer for sure. Thanks to Eric.
Aug 19, 2020
Eric was such a great help on this day that I got my very...
Eric was such a great help on this day that I got my very first brand new car. It was exactly what I was looking for & im not disappointed at all! Ever since the Camry came out it has been my dream car, & I really appreciate & thank Eric for making this possible & taking the time to attend & listen to what I was looking for in a vehicle!! I asked for a black interior car, & I got a black interior car!!! I would recommend Eric to anybody who is looking for a car. He’s very friendly & easy to talk to! Even when you don’t think he understands you, he does! Most importantly, Eric helped me find a car that fit my budget just as I asked! Thank you Eric!
Aug 17, 2020
Eric has a great attitude and was very attentive to...
Eric has a great attitude and was very attentive to features I desired in a car. I would be happy to work with him again.
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 06, 2020
Eric was very helpful in finding me a safe, reliable, and...
Eric was very helpful in finding me a safe, reliable, and affordable car for myself, and my family. i am very happy with my car!
Tammy Stoshick
Finance Manager
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 14, 2020
Toyota Highlander XLE 2020
Great Experience: The team was thorough, on the ball, helpful & friendly. Thank you for your help with my purchase of a 2020 Toyota Highlander XLE- INCREDIBLE Vehicle- Great Ride & Awesome Technology!!!
Aug 11, 2020
I really appreciated how quickly and efficiently Eric...
I really appreciated how quickly and efficiently Eric found my dream car and made it effortless for me to purchase. He found exactly what I wanted and went above and beyond to ensure the highest quality!
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Chris DeLeo
Sales Consultant
Sep 08, 2020
This company was great sales associate we dealt with...
This company was great sales associate we dealt with Chris Deleo was amazing very helpful work with you was very patient so thank you for being patient for us it was great working with you the car is great we love it thank you
Sep 02, 2020
Junior Genao and Chris DeLeo were great in the entire...
Junior Genao and Chris DeLeo were great in the entire buying process. The General Manager and his decision-making on my purchase were sub-par, and required me to come back on another day to close my vehicle purchase out. Overall, would definitely consider Halterman’s for my next Toyota purchase.
Aug 26, 2020
Chris DeLeo was verry helpful,gave us alot of information...
Chris DeLeo was verry helpful,gave us alot of information verry good experience thanks to Chris we bough our two cars verry satisfied with the whole process
Aug 03, 2020
Terrible. As a first time car buyer they soiled my...
Terrible. As a first time car buyer they soiled my otherwise great experience because they decieved me about car recalls. Chris neglected to inform me at all points of the sale about the two open recalls on my 2019 certified used toyota corolla. I found out three months later when I went to get new tires. They let me drive away with a potentially dangerous car. The recalls were for the fuel pump, seatbelt pretensioners, and airbag deployment. Those are serious recalls that endangered myself and everyone else on the road. Also if you buy a used car they make you sign a contract saying you knew about the recalls when your sales rep didnt actually tell you about it. They are dishonest and decitful, money is the bottom line there not the customers life or satisfaction. Took my car to get the recalls fixed and was told that the parts would be a week or two out, but that they would give me a rental car in the meantime. I am only 19 years old and couldnt rent a repacement car through enterprise as promised. I am a legal adult even at 19 with a job and responsiblities. They denied me any kind of car as a replacement even though its a dealership and they lease cars from their lot. Very disapointed that I was lied to and then given no replacement for my troubles. I will never buy another toyota and DO NOT recomend Haltermans Toyota, Chris DeLeo. or any member of their sales and matience department.
Jul 28, 2020
AWESOME service!! Great help. Made me feel comfortable....
AWESOME service!! Great help. Made me feel comfortable. Definitely going to recommend to friends and or family !! Thank you to Chris for all his hard work!
Nick Purpura
Sales Consultant
Aug 22, 2020
This was the best experience of us pursuing a new...
This was the best experience of us pursuing a new vehicle. Nick Purpura was helpful and quick from the moment we arrived to us pulling out in our new vehicle. I could ask for a better rep to help us or experience. Thank you toyota and Nick!!!
Aug 19, 2020
Nick was exceptional with his energy level,...
Nick was exceptional with his energy level, professionalism, and knowledge of the 2013 Yaris that my son purchased as his first vehicle. He even came into the dealership from his day off just to accommodate our visit to finalize the purchase. Thanks Nick!!
Aug 10, 2020
Nick is extremely knowledgeable, helpful, and thorough. I...
Nick is extremely knowledgeable, helpful, and thorough. I highly recommend him. He answered every question I had. He also came in on his day off to go over all of the features in my new car.
Aug 08, 2020
My first car in pennyslvania
Normally, I get my vehicles at home in new york but because of corona virus I got my new lease at haltermans and Nick and Junior really made it easy and were very patient with me and my wife as she checked everything to make sure we got a good deal i will be getting my leases from haltermans now
Aug 07, 2020
First time buying a car
This was my first ever experience buying a vehicle. I had been to multiple other dealerships and despite explaining what I wanted nobody actually showed me what I was looking for. This was until I came to Halterman's Toyota, where Nick was very honest and upfront with me about the vehicle I initially wanted being sold before I arrived - he sat with me until we found a vehicle that I liked and made sure it would be something I could afford. I will only buy vehicles here in the future and think that anyone else considering a vehicle should come here. The employees all really care and listen to what you say.
John Averett
Sales Consultant
Sep 13, 2020
Extremely helpful, polite and knowledgeable! He was very...
Extremely helpful, polite and knowledgeable! He was very thorough and transparent in his explanations. Very willing to work with you and save you the most money possible.
Sep 08, 2020
John was great, no pressure and worked to keep us within...
John was great, no pressure and worked to keep us within our budget. We will definitely refer him and Halterman's. Thank you so much
Sep 02, 2020
John was very helpful in getting me a good price and a...
John was very helpful in getting me a good price and a value for my trade when I purchased my Camry. He was professional and provided excellent customer service.
Aug 30, 2020
John was great. As soon as we walked in he came up and...
John was great. As soon as we walked in he came up and asked what we were interested in. Showed us the car explained the features and let us test drive it. John was very helpful in getting us the best price possible. It was very fast and easy. I highly recommend John for your next car purchase!!!
Aug 23, 2020
John was extremely nice. We had to go back to see finance...
John was extremely nice. We had to go back to see finance after we left with the car and there was someone in with them. While we waited John made us feel comfortable, talked to us, and provided us with some goodies to keep us occupied.
Ganesh Jagat
Sales Manager
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 02, 2020
Fantastic Customer Service!
This was my very first car purchase and I was beyond happy that I got to experience such quality customer service from beginning to end. I felt reassured and valued as a customer from the moment that I first spoke to Lindsey all the way onto Jeremy , Ganesh and Tammy. I sincerely thank each and everyone who helped me today and would without hesitation absolutely recommend Haltermans Toyota to anyone wishing to purchase car. I would like to say an extra special thank you to both Jeremy and Ganesh for everything they did to help me.
Jul 01, 2020
If you have the opportunity to work with John, TAKE IT!...
If you have the opportunity to work with John, TAKE IT! From the second I stepped foot in the building he was so welcoming. He got straight to the point, gave me his honest opinions and made an important decision like car buying an EASY one. I didn’t know much about buying a car but he and the sales manager, Ganesh, were very transparent with numbers and any questions I had were answered in detail. I appreciate them so much for helping me purchase my first car!
Feb 13, 2020
Samantha was really easy to talk to about what I wanted...
Samantha was really easy to talk to about what I wanted in a car. She was courteous and very professional and let me take all the time I needed to check out their vehicles. Hartman's was very easy going compared to previous shopping experiences. I would definitely return when I need another car.
Betsy Botsko
Customer Service
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Aug 05, 2019
Great place to buy a car!
From beginning to end, Smerlyn Mercado was attentive to our needs and worked with his manager to get us the best deal. Kudos to Smerlyn and staff. Mike, the bow tie person assisted in explaining car play and details of car functions and downloading apps onto phone. Awesome, Mike. Tammy assisted in finalizing all the paper work and very detailed in explaining payments and other options. Thank you Tammy. My wife and I had a wonderful experience thanks to staff, especially Smerlyn for his dedication.
Jul 01, 2019
Never Again
Sales girl was fine (Shes Gone) and I like the Service People, After that was a nightmare. I'll never buy from them again, We'll go to Newton Toyota or Koch Toyota!!
Jun 29, 2019
Team Work
I was in for the 25,000 service maintenance on my Toyota RAV4, handled respectfully and helpfully by Melissa in Service. I also scheduled an appointment for 4 new tires in 2 weeks with Melissa. While waiting in the lobby, I got to talking with Betsy in service office staff who was making coffee. I mentioned that I would like to extend my warranty to 45,000K, would that be possible? Brenda went to Melissa and they collaborated in helping me to extend my maintenance warranty through their teamwork. It was a win-win situation for all. All of the office staff and service people are friendly, helpful and sympathetic to the customer need and are willing to go the extra mile.
Isabel Quiles
Sales Consultant
Sep 04, 2020
4 stars for Halterman’s.. just because it was my first...
4 stars for Halterman’s.. just because it was my first time there.. a relationship needs to be established to give An honest opinion.I never met management... Isabel was great( not pushy).. the process of buying a car is exhausting..
Sep 03, 2020
My experience from sales to finance was the best I've...
My experience from sales to finance was the best I've ever had at a dealership! Isabel was very kind and made the whole process as easy as possible! The finance manager was kind and funny, and respectful of where my payment needed to be! I would 100% recommend them!!!!
Aug 28, 2020
SO SO helpful made my car purchase super fast and easy...
SO SO helpful made my car purchase super fast and easy and easy able to leave with a brand new car in just a few hours thank you so much
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 20, 2020
Isabel did a magnificent job helping me with my Toyota...
Isabel did a magnificent job helping me with my Toyota Rav4. I had a great experience with Isabel at Haltermans and it's always my go to dealership. I recommend her. Thank you Isabel!
Jeremy Baker
Sales Consultant
Sep 09, 2020
For the most part the purchase of my Toyota Tacoma was a...
For the most part the purchase of my Toyota Tacoma was a good experience. My salesman Jeremy was attentive and worked with me as I came back on multiple occasions to ask more questions and test more vehicles. The finance department was nice and easy to work with but like all dealerships pushed unnecessary products on you.
Sep 03, 2020
Jeremy was amazing, friendly, patient, professional....
Jeremy was amazing, friendly, patient, professional. Overall a pleasure to do business with. Additionally I really appreciated the cleanliness of the dealer and people wearing masks, most other dealers did not do this.
Aug 28, 2020
Excellent help. Fast and efficient. He did not pressure...
Excellent help. Fast and efficient. He did not pressure us. Very helpfull. He knows his cars. Jeremy answered all of our questions anout the car
Aug 20, 2020
Amazing. From my first contact with Junior Genao to my...
Amazing. From my first contact with Junior Genao to my sale with Jeremy Baker. Even financing with Ken Hittner and who enjoys that part?? AMAZING experience. My brand new 4Runner was waiting for me and we quickly got the purchase behind us. All 10s. Already planning my next purchase!
Aug 02, 2020
Fantastic Customer Service!
This was my very first car purchase and I was beyond happy that I got to experience such quality customer service from beginning to end. I felt reassured and valued as a customer from the moment that I first spoke to Lindsey all the way onto Jeremy , Ganesh and Tammy. I sincerely thank each and everyone who helped me today and would without hesitation absolutely recommend Haltermans Toyota to anyone wishing to purchase car. I would like to say an extra special thank you to both Jeremy and Ganesh for everything they did to help me.
Samantha Dudsak
Billing Clerk
Sep 04, 2020
4 stars for Halterman’s.. just because it was my first...
4 stars for Halterman’s.. just because it was my first time there.. a relationship needs to be established to give An honest opinion.I never met management... Isabel was great( not pushy).. the process of buying a car is exhausting..
Jun 17, 2020
Every one at Halterman,,s was pleasant and courteous....
Every one at Halterman,,s was pleasant and courteous. This was the second new Mitsubishi we purchased at your dealership. I thought the fist time was the best dealer experience was very good but this time was even better. Eric was extremely helpful and very knowledgeable, and insightful he listened to what we were saying and helped us to feel confident in our decision. I never felt pressured, he was very patient and seemed to understand my needs and concerns, his respectful and professional manner made my car buying experience a real pleasure.
Jun 07, 2020
Great staff, very knowledgeable, very personable, and...
Great staff, very knowledgeable, very personable, and accommodating to the comfort of their customers. Bought from them today, just like I did with the previous vehicle, and would definitely come back again.
Feb 13, 2020
Samantha was really easy to talk to about what I wanted...
Samantha was really easy to talk to about what I wanted in a car. She was courteous and very professional and let me take all the time I needed to check out their vehicles. Hartman's was very easy going compared to previous shopping experiences. I would definitely return when I need another car.
Feb 03, 2020
all my expectations were met
Everyone I met was friendly, courteous and knowledgeable about Toyotas. I was fortunate to be served by a great team-Samantha, Fred, Bow-Tie-Mike, Tammy. The professionalism was in a class by itself and many decisions were made in my favor to assure that I drove out of the dealership in a safe, beautiful car that I was able to manage financially. My thanks to everyone that made my experience a very positive and enjoyable one.
Junior Genao
Internet Sales Manager
Sep 02, 2020
Junior Genao and Chris DeLeo were great in the entire...
Junior Genao and Chris DeLeo were great in the entire buying process. The General Manager and his decision-making on my purchase were sub-par, and required me to come back on another day to close my vehicle purchase out. Overall, would definitely consider Halterman’s for my next Toyota purchase.
Aug 20, 2020
Amazing. From my first contact with Junior Genao to my...
Amazing. From my first contact with Junior Genao to my sale with Jeremy Baker. Even financing with Ken Hittner and who enjoys that part?? AMAZING experience. My brand new 4Runner was waiting for me and we quickly got the purchase behind us. All 10s. Already planning my next purchase!
Aug 19, 2020
Nick was exceptional with his energy level,...
Nick was exceptional with his energy level, professionalism, and knowledge of the 2013 Yaris that my son purchased as his first vehicle. He even came into the dealership from his day off just to accommodate our visit to finalize the purchase. Thanks Nick!!
Aug 08, 2020
My first car in pennyslvania
Normally, I get my vehicles at home in new york but because of corona virus I got my new lease at haltermans and Nick and Junior really made it easy and were very patient with me and my wife as she checked everything to make sure we got a good deal i will be getting my leases from haltermans now
Aug 07, 2020
First time buying a car
This was my first ever experience buying a vehicle. I had been to multiple other dealerships and despite explaining what I wanted nobody actually showed me what I was looking for. This was until I came to Halterman's Toyota, where Nick was very honest and upfront with me about the vehicle I initially wanted being sold before I arrived - he sat with me until we found a vehicle that I liked and made sure it would be something I could afford. I will only buy vehicles here in the future and think that anyone else considering a vehicle should come here. The employees all really care and listen to what you say.
Nico Menichello
Collision Shop Supervisor
Aug 21, 2020
Isabel was great at delivering exactly what I needed,...
Isabel was great at delivering exactly what I needed, great customer service, keeps her word, and went above and beyond to make sure I was happy...& I was absolutely all smiles with my new/used car. Thank you Isabel for all your help.
Aug 06, 2020
Toyota Halterman’s provides amazing customer service....
Toyota Halterman’s provides amazing customer service. Helping their customer’s the best way they can. Not only providing excellent sales with their team. But, making sure your needs are met. Make sure you book your next sales appointment with Rodney. He is fantastic!
Dec 20, 2019
Quality, honest and upfront with payment options and work...
Quality, honest and upfront with payment options and work process. I will recommend Nico and the Halterman’s collision center to friends and family . Thank you for making my 19 sienna look brand new again.
Jul 10, 2019
car service
my experience with toyota service is excellent ,I have 2 toyotas that always serve in your location ,I always had a good experience,, most of the time I worked with Melissa Mcneil very knowledgeable person ,she's explain me what the car needs and go thru everything with me ,I keep my cars in good condition because the service that you provided in your location '
Nov 23, 2018
Body Shop
If you want straight forward, trustworthy knowledge and work, Nico is the go to guy for this. Sticks to Toyota's high quality standards and does not deviate just to get a job done.
James Molina
Sales Consultant
May 30, 2020
Everything from start to finish went so smoothly....
Everything from start to finish went so smoothly. Everyone was friendly and helpful! Even with covid-19 going on. Eric was absolutely amazing! He found me the perfect suv with every feature I needed to have! Highly recommend going here if you need a car! Make sure you see Eric!
Jul 06, 2019
Mixed experience but I like Toyota’s
I bought my new Toyota Rav 4 Oct.2018 This is my3rd new Toyota. Buying a new car is tough because you are trying to get a decent deal and sometimes you feel like you are not sure if you are getting a deal because some sales people try and confuse you or fast talk in my opinion. My experience was mixed. Bow tie Mike was awesome and patient in orienting me to my car.. James was friendly and easy to talk to. Ganesh was a fast talker and Dave ‘s sales tactics didn’t impress. I really disliked Tammy’s pressure to buy warranty’s. I’m really not sure If I would buy my next Toyota at Halterman’s . I appreciate that the owner is a Christian man and he does good things for the community so that and the proximity to my home is pretty much the main reason that I would come back.
Jun 29, 2019
Convenient, fast and professional
Conveniently located dealership, professional staff, good facilities, pleasant employees, shuttle service, reasonable pricing. Easy to schedule appointments and communicate with staff members. Keep up good job!
Dec 03, 2018
First time at this dealer - sold and will never buy anywhere
Great honest interactions with all!!! Very honest, cared about my needs. No high pressure nonsense. love this car! My sales rep James Molina and all others were great!
Nov 03, 2018
Excellent customer service. So friendly & helpful!
I have never been to a dealership where I was treated with so much respect and professionalism. Such kind employees who really know their stuff. James Molina was exceptional I highly recommend him. Halterman’s Toyota is the best car dealership I’ve seen yet
Amanda Musarra
Assistant Service Manager
Aug 18, 2020
I made an appointment to have my 2016 Corolla recall...
I made an appointment to have my 2016 Corolla recall taken care of...in addition I asked to have the transmission looked at because we are having issues with it. We arrived half an hour before scheduled to drop off the car. The recall notice says it's a 4 hour repair. 27 hours later and counting I still haven't gotten word the car is ready. How long does it take to diagnose a transmission problem? When I called to find out the status of the car I'm told I have to pay a diagnostic fee of $115 upon pick up. The service advisor Maria insists she told me in advance of the fee. She didn't, but she wrote it on the service order which I didn't get a copy of. The reason I asked them to check transmission is there is a technical service bulletin (TSB) out for this model & year toyota for known transmission problems. Halterman's insists that my Corolla is not covered by this TSB. I asked to speak to the service manager Amanda, who to her credit waived the $115 diagnostic fee...just a note I have purchased 3 Rav4's from this dealer, as a longtime loyal toyota customer...my 1st was a 1980 Tercel, I think I deserve consideration from this dealer. I will have to consider this experience when my current lease expires...do I want to continue my relationship with Halterman's.
Dec 15, 2017
Worth Driving for
After continual disappointment with my local Koch Toyota, formerly Milham Toyota, I took the chance after reading "real reviews" on other great experiences with Halterman's Toyota, an hours drive north in Stroudsburg. The no B.S., upfront honesty, genuine interest and well being in the customer extended well after my purchasing my Toyota Tundra. There were some minor issues with add on parts (incorrect order mishap) which initially started out as looking to be a first disappointment in the after purchase process. HOWEVER, the service staff, namely Amanda, Melissa and Courtney bent over backwards to make that disappointment turn to exhilaration in having parts found and driven from far away. I walked in to Betsy, the cashier, greeting me by my name!! Her barely contained excitement was infectious as she wanted to be with me as I viewed the finished truck for the first time! Her excitement and warmth defines the family run dealership and it shows in the genuine smiles of staff, to the overall comfort and vibe of this place. Yes, I will drive the extra long miles to always have them service and look after my new truck as they have shown to look out and care for me.. Finally a Dealership that I can call home for me AND my new Truck.
Nov 07, 2017
Fast,friendly,helpful
I was taken care of Quickly upon arrival the workers were fast friendly and helpful with all my questions And exceeded all my expectations I have always had a good experience with Toyota.